The staff was mediocre at best. We had numerous complaints during our stay and for 4 days we were told there was no manager available. This is not a good policy with guests checking in and out. We were told we had booked a queen size bed but received 2 full size beds. We were kept awake by extremely loud music until after 1 am, even after more ...

Have always had a wonderful night's sleep when I stayed @JWU Inn! The students have always been pleasant and the food is pretty good as well. Like the continental breakfast but could you add some fresh fruit and maybe some yogurt/granola? The showers are incredibly small in some of the rooms but otherwise, the rooms are nice especially in the newest renovated area.

Nice staff they always go the exra yard when I visit. Love the bar nice stock and always clean. I would go again just for the bar. The rates are also good, low price and good quality.

Once you get past the mold smell the rest of this "Inn" looks like a bad Motel. The food however was really good, and we tried to be kind because this is a training "hotel" for Johnson & Wales, The kids did a great job of dealing with our problem. The hotel rented a bank of rooms to a sorority party, and security could not ...

At first I thought The Johnson & Wales Inn was a first class hotel, but it quickly proved to be one of the worst hotels I ever stayed in. During a very hot summer, the air conditioning in my room did not work. The front desk staff treated me like a second-class citizen, accosting me one day as I walked into the lobby carrying a grocery bag, ...

We were impressed with our stay at the Johnson and Wales Inn. Yes, it is an older hotel, but I rank things on cleanliness, comfort, service. Our room was very clean and kept that way each day by the maid service. Our mattress was excellent -- that is an unusal quality in any hotel. Because this hotel is training students from Johnson & ...

The service was wonderful! Great food in the restaurant and very helpful staff. We went with our 2 children (2 yrs. and 8 yrs old.) They helped set up a crib and gave us a special 2 week room price break. (Loved the coffee and newspaper in the morning!)