FOR THOSE WHO BOOK ONLINE BEWARE!!! FAR FROM ATTRACTIONS and UNATTENTIVE STAFF.
Upon arrival, The Bible was opened to a passage, which should give anyone visiting Lancaster county the tip off that they are vacationing in a staunchly religious area. The rooms are nicely furnished and I would assume for the most part quiet with a picturesque view, ...
Our family has gone to this resort every October since 1976. In recent years, we had seen a decline in quality, but this year was by far the worst, and a deal breaker for future visits. We stayed in the South building. We shared our room with an assortment of bugs and had spider webs hanging from the ceiling. The food at both breakfast and dinner ...
Our room was in serious need of updating. Ceiling was falling down in entrance way, the room was filled with bugs and the smell of raw sewage from the sink made brushing your teeth in the morning a near nauseating experience. The buffet was great if you love starch, powdered potatoes, powdered eggs, poorly seasoned pasta and recycled assorted ...
We stayed at the Willow Valley in August, 2008. Many areas of the hotel have been rennovated, but unfortunately our room wasn't in one of these areas. The first thing we noticed was that our room smelled a little like a locker room, so one of our first purchases was an air freshener. There's a slider door at the back of the hotel room. ...
I just recently returned from a two night stay at Willow Valley. We booked the Family suite in center Building. The room was more than we expected after looking at the online pictures and reviews. We were pleasently suprised. Everything was new and the room was large. Plenty of room for everyone to be comfortable. I also loved the three ...
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Won't be back!
By A Yahoo! Contributor, 07/20/08
Where to start. Ceiling tiles in bathrooms were stained and molding. Thread count on sheets way too low. I've had better food at a prison buffet. Staff needs to be trained in food safety. I was concerned to feed my kids under temp'd food. Overheard staff members debating taking waters already poured on tables and put them on new ...
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Rude staff/Renovation too out !!
By A Yahoo! Contributor, 05/08/08
This was the worst stay we have ever had in a hotel. The renovation that was going on was terrible. The banging that was going on was very annoying and disturbing when you are on vacation. We called the desk and they would not move us; but were pretty rude. For the money we were spending we could have aleast had a room that was quite, not much ...
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We got hitched there!
By A Yahoo! Contributor, 04/30/08
We actually got married in their chapel a few weeks ago. A number of our guests stayed there and loved every bit of it. The grounds are incredible. Most of the staff is extrememly helpful.
The only downside of the experience was the renovations. They were renovating the Centre building and tried to put my guests there! Thankfully we ...
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Nice place for kids
By A Yahoo! Contributor, 04/14/08
We spent this past weekend at Willow Valley and found it to be very nice, but, the front desk help was a little unpleasant. When you called to the desk to ask a question, they were not eager to help, and on one occasion, I had went down to the desk to ask a question and the woman seemed very "put-out" to have to answer me. The ...