Everyone was always courteous and professional. The rooms were well decorated! The hotel is located within walking distance to many attractions and restaurants. We're definately looking forward to next year's visit!

After a very long trip in the car we had a very late check in, the woman here to check us in was clueless about parking. She was unable to confirm that our reservation was pre-paid in full, which was a stressful concern. She asked if we made the reservation "on the internet", when we replied yes she stated that we just "check in, and ...

My wife and I travel to New York, Washington and Philly and have stayed in all kinds of rooms, suites, etc. I would whole-heartedly recommend this hotel to anyone visiting Harrisburg. From the parking valet to staff we saw in elevators - everyone was pleasant, professional and courteous. The hotel is really beautiful.(Anyone who's lived in ...

We stayed there for a bachelorette party. The room was beautiful and clean, although a tad small and the bathroom was cramped. The only real complaint I have, however, is about the staff at the front desk. The one girl used profane language right in front of us and for the most part, except one man, were unprofessional and it felt like we were a ...

I really enjoyed staying at this hotel. I was only in town for one night, but it really made an impression. The parking is $18, but I left my car there 2 days; it would have cost me more at any other garage & they keep a close eye on all the cars. The Capitol Building is a 10-minute walk away. The employees were polite and eager to please, ...

I live locally and stay at the Crowne Plaza once in a while to have a good time downtown. The staff is always professional and rooms are always clean. You hear people complain about paying for parking or breakfast, but who are these people? Are these people that have traveled to large cities or other countries? You will pay for breakfast and ...

I'm not quite sure what other people experienced while staying at the Crowne Plaza, but I think that they must have fixed a lot of the problems that people have been mentioning. We were hesitant to stay here because of some negative reviews, but we found our stay to be truly delightful. We talked with some other families about the hotel and ...

For this kind of money, I would expect a fairly good experience, but that was not the case here. The rooms are SO SMALL, and the road noise was horrible - there is no insulation to the outside and I didn't get any sleep (even though they provide complimentary ear plugs with every room). The restaurant in the hotel is limited. You have to pay ...

I did like that for a small fee this hotel allowed me to bring my dog so that I did not have to pay to have hear kennelled. My husband, daughter nad I were there for 5 days, cleaning personnel never came. We were told the hotel had internet access and a microwave (important when traveling with an infant), not true. We did complain and get a discount but given the amount of money we spent the hotel should have been a LOT better.