the room was lovely - very comfortable bed and nicely appointed. The staff was outstanding. They even gave my husband a birthday card and gift in our room quite by surprise. We would definitely reccommend this hotel to anyone staying overnight in Columbus.

.... $20.00 per night for parking !!!!! Yes, the place was extremely clean (toilet didn't flush well), the room was cozy (though NO ventilation in the bathroom), the location was perfect -- but $20.00 per night for parking !!! You can bet that in spite of the friendly, courteous bellhops, desk people and waiters (entire staff was great) -- ...

It was raining and no porter offered to help. The first room assigned to us had water soaked into the carpet. Had to move to another room. Charged $20 for one night to park. Sign says $10

Horrible hotel. Rooms too small. Room I received had broken shower, lights didn't function. Service was good. That was about it.

We have never before stayed in a Westin Hotel, but heard that they had a good reputation for service and amenities. We stayed one night, and needed to be up early the next morning for a convention. When we arrived, we couldn't believe that we needed to pay $20, as registered guests to park in a lot behind the hotel that the hotel owned and ...

The first visit I had to the Westin was back in Early 2005 and was only for a day business meeting. Loved it then. The second trip back was in March of 06 and I was there for business once again for a week and will be returning in two weeks for another week.
I found that the staff was extremely nice and helpful with anything (calling the front ...

This hotel is only average considering it is a 4 diamond. Times have changed there are better hotels, Hampton, Hilton Garden, provide better accomodations. I was charged for the parking even though it was part of the package. I wouldn't stay again.

The hotel is very clean and staff is very friendly. The Valet is $20 a night and usually prompt, one major complaint with them though - we lef the hotel to walk to dinner and saw the valet start our car to leave for the parking lot, found our dinner choice closed so walked back to the hotel 30 minutes later and our car was still sitting there, ...

For the money we paid for our room, the room should have been in better shape than it was. The headboard was either loose or broken so that we had to put pillows behind it so it didn't bang on the wall and distract us or others when trying to sleep. Also they had tried to clean what looks like mildew out of the tub and shower and didn't get ...