I thought I was saving money by staying here instead of our usual hotel. Unfortunately only 1 of 3 courtyard hot tubs was actually working. The one in the pool area was colder than the pool. Both the regular pool and baby pools were too cold to be comfortable. The water in the baby pool was so murky that you could not see the toys on the bottom ...

I have never been to a better hotel in my life. The staff was unbelievably friendly. The front desk especially made an impression on us. They were very polite and very helpful when it came to questions. The whole place was SPOTLESS, including the breakfast area. The options at breakfast were numerous and they were all delicious, especially the ...

The customer service at this hotel is absolutely unacceptable. They are very unprofessional and rude at the front desk. The staff is very unaccomodating for groups of people, and we were treated horribly. We were also awoken at 4:30am by fire alarms that were not turned off for a very long time, and continued to go off randomly for the next 2 ...

Staff were rude, beds were awful. 1 hot tub was closed for repair, 2 were dirty and didn't have enough water. A staff went into the pool area and yelled at the children (4 to 10yrs old) for being to noisy but wouldn't approach all the parents who were sitting around watching. A fire alarm woke us early Saturday morning which was poorly ...

We stayed in August. Front desk staff was less than impressive. Then were billed for a stay in October when we were not there! Our credit card company went to bat for us. They, like us, could get no response from the management. Our charges were dropped. We will never stay there again.

First time in Grand Forks, so looked on the internet and chose the Roadking during the week. Rates were great, and rooms were clean, and spacious. Free continental breakfast was great with excellent orange juice, toast, wafflles, etc.

One front desk clerk needed an attitude adjustment, but others were just great. Great location, and we thought it was a very nice stay.

we stayed at this property last year , with only 2 hot tubs out of 4 working,, , this year our stay was ok for the room,, but we wanted to use ammenities like pool hot tub,,, needless to say out of 4 hot tubs the jets only worked on two,,,and the cleanliness of the working 2 were just horrible,,,i told the desk clerk that the tubs were filthy,, ...

The front desk clerk was very rude and didn't look like he wanted to be there. The price was reasonable but a hotel without customer service is not worth staying. It's a good option if you just need a bed for the night but I wouldn't stay there any longer than that.

We rec'd a free night because we had a terrible time the first time we stayed there in May/06. The second time in Nov/06 was even worse. The rooms were not cleaned in 3 days. We had no toilet paper and the front desk staff were rude. NEVER AGAIN!