This hotel is gorgeous. I walked in and I couldn't stop admiring it. The rooms are very relaxing and you can look over the city. There are mirrors everywhere, and the whole room is just amazing. You feel like a princess when you walk in the room. I loved being so close to Times Square. Everything was great.

Everytime my sisters and I take our annual NY trip this is where we go. They are located in the middle of everything... just blocks away from Times Square and 5th Ave. The service is always excellent and expeditious and the rooms are clean as are the other facilities. I normally have something to pick at, but nothing here so far. Can't wait for the 4th Annual Girls Trip to NY.

When we arrived we were given the key to our room and quickly discovered the room not been cleaned, beds were not made, trash covered the room. After we complained, we received another room 15 floors above the other group we were traveling with. No apologies from staff. The next evening we returned to find no bath towels in our room. We called ...

The hotel was excellent! Very close to the sites we wanted to see. Several restaurants and shops were close by. The subway also had multiple entrances within a few blocks of the hotel. We always were treated with respect and the entire staff was very helpful. We got to the hotel a few hours early and our room was not ready so they let us check ...

OUR A/C WAS NOT WORKING FOR THE FIRST NIGHT WE ARRIVED AND COULDN'T GET IT REPAIRED UNTIL THE NEXT MORNING. WAS A VERY MUGGY NIGHT.....HILTON APOLOGIZED BUT LEFT IT AT THAT....FOR THEIR RATES, I WAS DISAPPOINTED IN THAT.

THE DAY WE WERE LEAVING THE HILTON EMPLOYEE GOT US A CAB , (WE WERE TO MAKE A 3:00 P.M. BUS), LEAVING AT 2:30 FOR PORT ...

The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.

LIKES: Maid service, Room very clean. No Odors. Close to the action, restaurants, food mart, Security. ice machine. Beautiful inside.

Dislikes: Had to wait 4 hours before room was available. No vending area. No drinking water except bathroom YUCK! No microwave or refrigerator. Pricey, but what do you expect in NY?

Location is ideal. It was an easy walk to Times Square, the Musicals, Central Park. Couldn't believe how comfortable the bed and chairs were. We drank all 4 packets of coffee the first day and the second day they restocked us with 8. Very surprised we were able to stay in Manhattan for not much more than $200/night. Mini bar was too ...

My husband and I stayed here two years ago during the Christmas holidays. The Hotel was beautiful, the staff was friendly and the room was very comfortable. We are looking forward to staying there again. We also felt very safe