Could not understand the hotel staff, they spoke broken english. Rooms looked like they were renovated but still needed a lot of attention. Sheets were so thin you could see through them. Did not feel comfortable
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Better than Other expensive Hotel
By A Yahoo! Contributor, 05/19/09
Original country style stay and beautiful garden area. Hotel has brand new rooms now, not like before. Hotel staff is friendly.
Location was little far from our destination that's only bad part. and Shuttle service has limitation for trip.
My partner and I were coming to a show at the Huntington IMAC which recommends this hotel as it's a sponsor. The hotel's website makes it look rather upscale and nice. We were really disappointed. The man working at the front desk was polite and friendly and told me to enjoy our "newly renovated room," but the room had several ...
We were disappointed to find out all the rooms at the HCI were booked for our latest trip. I even tried to sneak in from different booking agencies on the net. Our first order of business was to book this hotel and when it didn’t happen it threw our whole crazy plan off. So much for this place being a well kept secret … great rooms, great beds and great showers/baths … I am a real person and I do approve this message!
When I first drove up to this place, I thought....oh god what did I get myself into? Once I got in though, the staff was very professional and very kind. The room was extremely clean. Superb bedding. Nice fridge, coffee service, microwave. LOVED the Executive Suite. Nice Steam Room/Spa Jet Tub combo.
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best sevice anywhere
By A Yahoo! Contributor, 12/24/06
Every thing was great especialy the front desk clerk named john.He was exeptionaly helpfull to my wife and myself during our stay.The resturants that john recommended to us where some of the best we have ever been to.This young man has so much knowledge of the hotel businness he should be running his own hotel.
Well appointed room and conveniently located. I used the free Wi-fi service for checking email, etc. -- nice extra.
Great breakfast buffet.
The staff was very helpful and it was all-around a good stay.
1 of 1 Yahoo! Users found this review helpful
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Well worth the trip
By A Yahoo! Contributor, 10/17/05
This is one of the nicest places I've been in 2 years; and I am in motels approximately 2 weekends a month. The room was beautiful, clean, comfortable. The jacuzzi tub was great. Local restaurants and shopping were convenient and finish it off with an excellent breakfast, with an ample choice of food. I can't wait to go back!
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1 of 2 Yahoo! Users found this review helpful
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Nice Place to Stay
By A Yahoo! Contributor, 12/22/04
I've been to this hotel several times and I have always been happy with the rooms and the staff is very nice and helpful. I was on business both times that I stayed there so this was just a room to sleep in.
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1 of 2 Yahoo! Users found this review helpful
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Thanksgiving 2004 visit
By A Yahoo! Contributor, 12/01/04
This might sound a bit biased, since I have already stayed at this hotel once before. The hotel was just as clean and friendly as my last trip, but the room did need some fine tuning. The bed was very comfortable, but the room location was a bit loud. I decided to stay there because my destination was only 10 miles away. This hotel is moderately priced and very friendly. I would stay there again if my travels require so.