The check-in clerk (female) was rude and unwelcoming. Our room was terrible - with scuffed furniture, uncomfortable beds, dirty carpet, dirty and torn curtains, broken lampshade and a bathroom that was just miserable in size and convenience. The bedroom ceiling was stained with damp from the floor above and we had to go up two floors to get ice. ...

This place is great! It's in walking distance of Central Park, with quite a few shops along the way to Columbia Circle.
The hotel itself is great, nice big room fit my whole family in it cause were poor! OH! And btw, have you ever swam on top of a building in NYC? Its the best! GO Here!!! You wont regret it!

staff were very unhelpful and were obviously annoyed when they had to deal with guests, rooms were shabby curtains would not close, no privacy. Towels were only fit for the bin or dusters. Location of hotel was awful was nearer 10th avenue than 9th avenue. Not enough seats in the lobby. would not recommend this hotel to my worst enemy and would never go back.

After looking at prices and reviews of other Manhattan hotels decided on the Holiday Inn. Didn't expect a lot but was pleasantly surprised. Room an OK size (not huge but not a shoebox either) and was nicely decorated, bathroom small but adequate. Hotel hallways did look like they could do with redocorating but lobby was very nice. Service ...

I loved everything about this hotel. All of their staff was very helpful when we needed directions for touring the city. The room was a nice size for the price. They also offered a continental breakfast, and in most places that means only fruit and cereal, but gthey had everything. all of the employees kept a smile on their faces and they looked like they wanted to be at work.

The location is great - near Central Park, subway stations, cafes and Columbus Circle. By subway, you can be in Times Square, East Side, Staten Island Ferry, Broadway, or just about anywhere in Manhattan in minutes. Rooms were fine, but nothing special; just a good place to crash after a day and night on the town. Clean, nice, but don't ...

We went on a last minute business trip to N.Y so we had to book this hotel. Our room was small but clean. The worst part was the hotel staff, they were rude and didn't have a clue! We called room service and they said their computers were down and hung up! We asked where to go for a good lunch and they sent us to a total dive. We had to go ...

Hotel was very clean, nice lobby and lounge. The only problem I had was the movie that I ordered (Adaptation) didn't play very well. Hotel is located in a great area. Cabs and public transportation are everywhere.

We stayed at this hotel for 10 nights from may 30th til june 9th and we found it to be great! great big rooms, nice lobby, friendly staff, and most of all great location(just 10min walk from times Sq).ive read previous reviews about this hotel+was abit worried before we went.but there was no need too.i think people who give this hotel a bad review ...