the customer service sucked...they did not cater to there guests. would not let my guest come to my room when she had just driven an hour to see me...What hotels does not let guests in...why would people got to other cities to visit people if they cant come back to there hotel room...i send a ton of clients to this hotel and i wont be using this scum bag hotel anymore...

This hotel looked like a haunted mansion from the outside and the inside. The inside hallways are filled with black and white portals. I couldn't sleep because I was scared. I had to leave all lights and television on!!

The location is great - city hall down the block and restaurants/bars all across the street.

It definitely wasn't worth the $83/night I paid.

List of things went wrong:
1. They lost my reservation
2. The room I was given was a smoking room in the recently flooded basement. MMMMMMM smells of smoke and mildew.
3. To look out the 1'x2' window you needed a step ladder.
4. Blood and urine stains are disturbing when on your fresh linen
5. Food stains on walls
6. Cigarette ashes ...