Well, it's a very old hotel but they have refurbished it to pretty good condition. We'll definitely come back if we have to go around Albany. Of course, there are some many new hotels around the area, u might want to find something newer.
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i luv it
By A Yahoo! Contributor, 11/25/08
i love that hotel nice pool food was good and i luv the location it was so clean you could eat off the floors
The food in restaurant is absolutely bad keys on numerous occasions would not work black grind on the walls in the bathroom no exhaust fan in bathroom
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Dirty dirty dirty
By A Yahoo! Contributor, 08/04/08
Horribly dirty. The tub was black with grime the bathroom floor had hair all over it when we checked in. We never got towels unless we called down to the desk every night, and even then they would argue over the fact that we asked for three towels for the three people staying in the room (they thought two was enough). I timed housekeeping one day. ...
I'm not usually a complainer, and I've seen much worse places, but little things went wrong the entire time I was at this hotel.
My non-smoking room reeked of smoke, and there were cigar wrappers in the nightstand drawer--obviously someone didn't clean that out between patrons. The nice "sleep kit" left on my bed was ...
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Rude manager
By A Yahoo! Contributor, 11/23/07
The manager when first checking in was very rude. We asked for 2 adjoining rooms with double beds, non smoking 2 2/2 months prior to getting there and when we got there they either had a king sized bed rooms or smoking rooms with double beds. We didn't even get adjoining rooms. We had to stay in the smoke room as there were 5 of us and we ...
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Don't expect anyone to go out of their way for you...
By A Yahoo! Contributor, 05/15/06
Don't be fooled; the hotel is positioned in the heart of downtown and is in walking distance to all of the great area attractions, like the NY State Museum, the Art & History Museum, the State Capital, etc. and has a decent bed, but it is not an "accommodating" hotel. For instance, we needed a small fridge in our room for ...
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Great place and location
By A Yahoo! Contributor, 06/01/05
Best place in downtown Albany. Convenient to everything. Good Hotel Management and staff. Nice indoor pool.
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Good Hotel in Downtown Albany
By A Yahoo! Contributor, 05/04/05
Good clean hotel in downtown albany. Nice beds. Good Pool. Great for business in Albany. As a mid-tier hotel, it is an ok place to stay.
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Would definitely go back!
By A Yahoo! Contributor, 01/23/05
Although a snow storm really prevented me from walking around the city, the views from the 2 rooms we had were great! Great location if you're looking for a hotel near the HSBC Center.