After several attempts to like the hotel, we've given up and will not be returning. We'd rather spend our time and money at another hotel, cabin or other. Why? Let me list the reasons:

Check-In Time 03:00 p.m.; we got our room at 05:15 p.m.
Fire Alarm - 03:10 a.m., can't be help, but then,
03:30 a.m. - generator comes on - too ...

I have no idea why anyone would complain about this resort. My sister and I and our husbands stayed here during the off season in February 2009 and we all agreed that this is a great resort. The front desk staff was excellent; our rooms were clean and smoke free. All the staff I came in contact with was nothing but professional and friendly. Will we return…? Absolutely Yes!!!

Would I go back? No, run for the hills. The scenery is magnificant to wake up to if you have a view of the mountains rather than the side of a building. The smokey hallways, casino and hotel rooms are horrible. The front desk personnel are rude and unfriendly to be a resort. The rooms are not what you pay for compared to what you are getting. ...

My husband and I stayed for about four days and it was great. The front desk was very nice and helpful. We also ordered room service...twice and they delivered when they said they would. Bartenders and Service staff were also very professional. As for the smoke it is a smoking casino and what else do you expect. I am a non-smoker but if I minded the smoke I would move easy as that. Actually I'm booking a few more nights

very rude people, everyone seemed to treat us as if we were a burden, and also could not answer simple questions we had about the place.Insted of employing as many native americans they can get. I feel they need to hire employees who know how to do their jobs correctly !!

Well when you make reservations be sure to ask for a room with a view of the lake or you will end up with a view of the parking lot.another thing this place needs to regulate there tempature better its either to hot or to cold.the casino,bar and night club are freezing cold,my wife and i sat in the night club ordered a drink and then left because ...

Terrible service at every encounter. We were treated more like annoyances rather than guests. We had multiple problems with reservations despite making it 3 months in advance. We were told at check in that we would be given a king room instead of the 2 queens we reserved. They said we could have a rollaway for my son and daughter to share. My son ...

WE HAVE STAYED AT MANY 4 STAR HOTELS AND THIS IS NO 4 STAR HOTELS. THE HOTEL IS FULL OF SMOKE AND THEIR SERVICE IS TERRIBLE FROM THEIR MANAGEMENT TO THEIR FRONT DESK

My husband and I had never stayed at the Inn - we'd always opted for a less expensive hotel in town. This time we decided to "splurge" and booked a suite for a few nights. It was one of the nicest rooms we have ever stayed in - and we travel extensively. Our view of the lake and mountain was great to wake up to. The room was ...