There was a mix up in our bill and when I called to address it with the manager, all I received was attitude. I did not appreciate being treated like an idiot and we will never stay there again.
This was one of the worst experiences of our life. We checked in at 2pm, went to the beach, came back at 5pm to find the " HEATED POOL" was 69 degrees and that is also the temp of the hottub. The steam rooms did not work, the exercise equipment is in shambles, then the cable goes out. at this point we decided to leave. Went to check out ...
Employees were very friendly and helpful. The room was clean and very neat. Location is great right on 206 close to food places and block from highway. Only problem was cable went down which is out of their controll but they were fast to get it fixed. I recommend it to anyone.
Stayed just for one night. The room smell like smoke even though it was a no smoking room. There were ants all over the place and hair in the shower. Will NEVER stay there again.
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dont use the pool
By A Yahoo! Contributor, 08/16/06
The rooms were fine especially since there is a micro and fridge in every room. They were a good size the continental breakfast was more than I anticipated. However, the pool is a problem.We got there checked in and 10 min later we hit the indoor pool. It is a Smooth finish pool that is VERY slippery. I got in and slipped and ripped a tendon in my ...
Clean and comfortable, and a good sized place. Right off the turnpike, makes it quite accessable. most places like this one are twice the price. i"ll be back
Staying for 5 nights in summer of 2005, we came home to a clean room. And woke up every morning able to go to a continental breakfast which was no ordinary continental breakfast with 3 different cereals and 3 different juices along with a variety of many other things. the cost was also very low for as much fun as we had. We already made plans to stay even longer with them this summer.
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Horrible Customer Service
By A Yahoo! Contributor, 01/05/06
Spoke to a woman and a gentleman on the phown about possibly blocking off some rooms for my wedding I said about 25-40. They were so unhelpful, rude, and not willing to work with anything I said. Not to mention I was put on hold for a total of 5 minutes before I even got to ask any questions. You would think they would have more respect for someone who planned on bringing in a lot of business.
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Would never stay with this Best Western again!
By A Yahoo! Contributor, 04/22/05
I did not appreciate being told that I had to wait until 10 a.m. to use the fitness room when check out time is 11 a.m. How is that enough time to workout and then clean up afterwards? Very disappointed!!!!