I booked a double occupancy room and they gave me a single with two adults this was not going to work, The staff at the motel was not even willing to try to help with the issue and charged us an extra 10.00 for a cot! Of course we had paid for the double and they would not even attempt to give us credit for the cost difference. The rooms are small ...

My parents and sisters have stayed here on several occasions and it was fine. This time the following happened:
- Non-smoking rooms had smoke coming in from exhaust fans in bathroom from upstairs smoking rooms.Changed rooms but still bad.
- Had to wait 45 minutes at checkin because under-staffed.
- Rooms are dirty; stained sheets; dead bugs in ...

The servie was excellent along with a very comfortable room. We travel with a wedge for my husband comfort and always ask for extra pillows to help with the angle that we need for his comfort. Guess what... the room had plenty of pillows that was nice and firm for his comfort.
The staff was always friendly when we were coming and going.
We will be staying again when we come for another visit to St.Louis.

Stayed there overnight on a weekend. We had no hot water. We were told that housekeeping would have to reset the hot water heater and it would take 15-20 to heat up. After 30 minutes there was still no hot water. Housekeeping checked it and told us it would be another 30-45 minutes for hot water. Finally had to shower in an adjoining room. ...

LIKED: great value, very clean, early housekeeping, easy access, close to shopping and eateries, courteous staff, offered coupon for free car wash.

DISLIKED: maintenance man smoked in room or bathroom, thought the staff could have been better at greeting/acknowledging guests.

We will stay again for our next St Louis visit.

The staff were very polite and as helpful as they were allowed to be... but we had to ask for extra washcloths both days we were there (3 people in the room and they only put out 2 washcloths although the linen holder has places for 4) Their webpage is misleading, it lists amenities such as coffee pot, iron & ironing board and hairdryer, but ...

I was a bit leery about booking this "off-chain" and inexpensive hotel. But it seemed well-maintained, the staff was very pleasant, and I would go back.

Hotel was decent, but not worth the price. Gave me and my girlfriend room 101, so we were basically in the lobby which I did not like. That room was also located right next to the pool, which was no big deal seeing that we stayed there in November, but the problem was the kitchen staff liked to prance around outside our window since that was ...