This was the worst hotel experience of our lives. The staff is not very competent at all. We were told when we checked in that our breakfast vouchers would be sent to our room. They never came up. We had to go down and get them. Then, all I did was pull our room door closed, and the entire doorknob broke off our door. Had to get maintenence up. ...
I stay at a lot of hotels so I would have rated them very good but the wedding party rated them excellent.The rooms are clean but the dacor is a little dated. The hotel staff were wonderful. When we did have problems they resolved them. The hotel van and driver provided excellent service for the wedding party all weekend. The restaurant and bar is ...
Had a group stay here last month and dealing with the staff / managers was a total nightmare. We organized the group rate information but when ever anyone called to use the group rate they were told it was booked and they had to pay nightly rate that was $40/night - even though the group wasn't filled. Happened to more than half of the people ...
We got a great deal on priceline and it was worth every penny! The service was great! The employees knew where everything was and had great tips on where to go and where to stay away from. The only thing I didn't love was the parking situation. Almost every night, the lot was mobbed and getting parking anywhere near your room was almost impossible.
We were put on the 1st floor, which happens to be the smoking floor. We requested non-smoking rooms but were told that there were not any available with 2 double beds. First...you must walk up 5+ stairs with your luggage to get to these rooms. If you are disabled forget it. The hall smelled of smoke but not too bad. The room was another story. ...
Overall the hotel was very nice. Some of the common areas could use a little maintenance. Other than that, I liked my stay and plan on staying there again in the future if the rates are competative with other hotels in the area.
Check-In was fast and easy. The room was really nice and cozy. The restaurant had good food and was nice to dine in.
The business center was pathetic. Two computers which you had to pay extra to use. Then, the printers did not work. I called the toll free number which provided no help whatsoever. Our credit card was charged for work we ...