the room was old. the pillows were not great smells. there were bugs in the room.

This resort is totally overrated. The accommodations are very expensive with the most uncomfortable bed I've ever slept in. The spa is quite average at best. I would not recommend this resort to anyone.

My wife and I have been to the Cliff House 4 times over our 17 years together. We stayed in the Ledges, Clifftop, CliffScape. We found that the older the room, the less we were impressed. We always found the staff to be friendly and helpful. Probably because we were pleasant and "regular folk" to them. The food was always good but ...

My friend and I visited the spa for a day away from it all. I left more stressed out than I was when I got there. My facial was terrible; I felt like I went through a carwash in a convertible! She had no real info. about my skin. All she did was a fluff and buff and a lousy one at that. If she wasnt actually going to help my skin, she could have at ...

GREAT VIEWS (NOT FROM MY ROOM)
ISOLATED FROM CENTER.
NOT A PLACE FOR KIDS.
EVERY MORNING WAS LOUD KIDS AND BANGING DOORS.
FOOD WAS GOOD.
ROOM FOR THE $$$ WAS JUST OK.
OLDER COUPLE
WILL NOT GO BACK.

I was very disappointed with the Cliff House. The room was antiquated...ceiling tiles out of place, very 1980s, and there were bugs in the corner of the bathroom. I would not return the property. The Ledges are desperately need updating. No matter how spectacular the view was, the room was not worth the $215 a night price tag.

The price was high, the room was average, the staff and owner were inconsiderate. I would not recommend this hotel to anyone! Don't be fooled by the high-end web site and the seaside view. This is a mediocre stay at best. What makes it a terrible hotel is the total lack of customer service.

I booked a spa room for 1 night and knew from the ...

In summary, the Cliff House "could" be one of the great New England places to stay, but the owners prefer to keep it average, at best. The view of the ocean is spectacular if you are in the right room, but a grand view does not make up for cold employees, an absolutely terrible dinner menu, lack of a real bar, and nothing-special rooms. ...

I wish the family who owns this place would sell!! I would love to be able to visit this place again but will NOT!
It is atop a cliff over the ocean. The view is gorgeous!!! The dinner was fairly expensive but very bad, and the waitress was beyond inexperienced. I do not believe she has ever dined at a nice restaurant! She did not understand ...