we stayed when our kids had a bowling tournament since was right around the corner. took almost an hour to check in because they ahd givenn some rooms away that people had reserved. wanted to pay cash had to give them a credit card paid cash the next morning still was charged to my credit card been working over a week to get it fixed no results ...

We were upgraded to a corner room. The decor was 1980's with torn wall paper borders and burgandy carpet. The comforter had cigarette burn holes and the odor of the room was disgusting. The bed was uncomfortable and we sunk to the middle of the bed. We will never go back despite the good price and location.

The website grossly misrepresents this hotel. It was dark and dirty. If we hadn't arrived late in the evening, we would have fled to find another hotel.

We were looking forward to staying at the Heartland. It listed many amenities, but were disappointed to find only a few. The "oversized room" was found to be small with no iron or ironing board, no refrigerator or microwave, a very noisy air conditioner, and much updating was needed. Breakfast was good, but we were very disappointed at ...

Property not kept up well. Breakfast: just poor selection and quality.
Nothing what expected from internet description. This night's stay should
be in the $50 to $60 dollar range if even that. Pillow top beds must be in higher priced rooms, don't think was in my room....have pillow topped bed at home. Will never stay at this chain ...