I understand that sometimes hotels shoul not charge for some small things like coffee or internet in the rooms but if someone is complaining about an oj because is too expensive or a toast is 4.95 that guess what ..don;t stay at a hotel..go and eat from dominick's or stay home. everywhere you go someone is gonna charge you. i will charge you ...

The hotel is in excellent location. Short walk to millineum park. There are several restaurants and shops nearby. We had and excellent experience although valet parking is a little expensive.

The Palmer House has a beautiful lobby with a great bar and restaurant. The rooms are way too small!!! Two people in a room with a King size bed can barely move around. Not enough room for two suitcases. Our room was very outdated-reminded us of the movie The Shining. VERY NOISY!!!! Don't expect a quiet stay. You can hear EVERYTHING that your ...

The Lobby was great ! the rooms small
nothing special you would be better off staying at a more modern hotel , Lots of word being done at the hotel

Horrible customer service, poor decor, tiny rooms..... When I tried speaking with the manager, they never returned my calls! This was the worst Hotel experience I have ever had.....

We loved staying at this hotel, it was quiet, clean and very comfortable. The room was a bit small,but it didn't matter as it was cozy and had all the amenities. The hotel is in a central location, with so much to do, it was quite easy to find our way through the city.
The lobby is total elegance, we enjoyed cocktails in the lobby a couple of ...

We went for a weekend get away and stayed here. We are a young couple and loved this hotel. Its older but quite beautiful. We had a wonderful time. Got our rooms on priceline which we were worried about getting stuck with two doubles but we ended up with the king room. Staff was great - was a really fun trip! Will stay here again.

I visted Chicago this past weekend and had always wanted to stay the the palmerhouse because of the name. Wow, that name means nothing to me now. We were in a hurry to get out for a late dinner and it took the bellstaff over 30min to deliver our luggage. We stayed in one of the rooms that were renivated, lots of constuction going on. I don't ...

Ther service was great. I was there for a convention and was not familiar with the town. All staff was very helpful in suggesting restaurants and places to go. The hotel is beautiful and full of character. Location is a little sketchy but it is very close to major areas. I would definitely go back when in Chicago again.