I was on the 'Executive Level', Room 23-278. The room itself was very nice. The staff that cleaned and serviced the room were exceptional. The issue was the location of the room. There seemed to be a storage room next door. Every time the staff went in or out, which was all day, they 'slammed' the door. The walls of my room ...

From the moment you arrived the staff made you feel special. The room was one of best I have ever stayed in, large, furnished beautifully, had two full bath's. The staff greeted you each and every time, visited with you, asked what they could do for you, over the top.

It was a warm, wonderful experience, can not wait to return.

Thank you Palmer House for making my stay in Chicago the best.

We used Priceline to get a room in Chicago. After negotiations, we got a room at the Palmer for $92 a night. From all the other reviews, I was expecting a dirty, rundown place, but that was not the case. We got a renovated room, I guess, since the room was clean and looked new. Yes, the bathroom is a bit small and the view from our room was bad, ...

Could someone PLEASE wash the windows this century? I was there for 5 days on business. I 'upgraded" to the executive level. Not sure what I got. The minibar didn't unlock, I had to pay EXTRA for the fitness center, the internet, etc. etc. etc. The complimentary breakfast was cold coffee, warm milk, stale breads. The executive elevator ...

I was SO happy with this hotel! My husband and I went for a weekend getaway and couldn't have been more pleased with every aspect of our accomodations. The hotel was immaculate, beautiful, historic, and was within walking distance of great places in the loop. We didn't have ANY of the problems that other reviewers had. When the windows ...

Horrible experience. The place is a dump. There is vermin everywhere. The staff is unfriendly and ugly. I've had a better time at Motel 6.

The Palmer House Hilton, located centrally in Chicago's Loop area, has a beautiful lobby and public space. However, that's where the fun stops and the pain starts. The Palmer is by far the worst Hilton I ever stayed in. The service is nowhere near the supposed 4 star rating of this hotel. What we have here is a 4 star hotel with 1 star ...

After booking our anniversary trip on cheap tickets.com a month in advance, we arrived to find that they had no rooms. Then after a few minutes of waiting we were given the smallest room I've ever seen! Only one of us could be in the bathroom at the same time, seriously. It was terribly over-priced. This was the only time we've ever tried ...

Prices at this hotel are not cheap but the quality of the room is definetly not worth it. Overall hotel is nice, but rooms are very small and bathrooms only fit 1 person, extremely small. Fitness and pool were closed. Staffs refused to switch as from 2 double beds to King. Late check out (after 11am) charges you a fee. After 1pm, is even more exp. ...