April 2008 We were stuck in the American Airlines MD80 safety fiasco. American Airlines gave us vouchers for this hotel. The young lady running the front desk was swamped with customers and did an excellant job getting us all in rooms quickly. The Hotel staff did the best they could with little notice. We had a 20 passenger van the next morning ...

We got in real late at the end of a park-and-fly week coming out of O'Hare from Spring Break. I found out the shuttle doesn't run past 10:30, and asked them to call a cab 3 times. I finally tackled a cab and paid $50 to get a ride to the hotel (which it is now 4 a.m.). They had my car there for 1 week and I had pre-paid for a non-smoking ...

Lots of changes taking place here. I saw the pictures on this site and was surprised to see that they remodeled! It looks great. The have done the rooms and lobby area so far.

Front desk was very helpful, especially Jeannie and Bob. The drivers were nice and efficient shuttle to the airport made it easy to catch the subway.

AAAAAA++++++++++++++++++++++

I have stayed at this location before and found it to be ok... BUT durring a recent visit to the area I ended up back at this location and came to find out they had remodeled. You walk in the lobby and you feel like you are walking into a Hilton. Granite floors and counters and the most comfortable leather sofas!! The rooms were great too. I stayed ...

Wow, what a wonderful experience! Starting from when we first checked in to our checking out, the experience was outstanding. The pool, the room, the staff everything perfect. My First time in Chicago, the young ladies at the front desk all had suggestions of where to go, how to get there, where to eat. This hotel left you wanting to come back and we will.

We had to make an unexpected stop in chicago, and ending up extending our stay. We had an easy check-in even though the lobby is under construction, granite floor and counter tops being put in. They were also laying new carpet in the hall. We enjoyed the atrium very much where we enjoyed pizza from the restaurant on site, yummy and fresh. Rooms ...

We got yelled at by the shuttle bus driver because we weren't getting on the right shuttle bus. Musty hotel. Internet connection good. Took a cab the rest of the week to not deal with shuttle bus drivers. Watched a woman on Chemo Therapy get shut out of a promised non smoking room that she paid for already. Management just didn't seem to care. Bad Bad Experience.

I was stranded in Chicago due to airline incompetence. When I came into the hotel, I had had it. The clerk was very courteous and understanding. He checked me in quickly and even gave me a toothbrush.

The hotel looked very nice. If I had had my luggage with me, I might have checked out the pool and whirlpool, which looked very nice.