I have been coming to the Schaumburg Marriott since 1986. The rooms are most comfortable , the beds are heavenly. However, the front desk staff is rude and clueless. I always pay cash when I check in as to not incur any credit card debt.When I do so, the staff looks at me as though I am from another planet. They start rushing around in the back ...

The hotel had just been redecorated and Marriott is usually our favorite hotel, so we gave it a try.
It was terrible. The hotel looked okay at best. The staff was the worst we have encountered while traveling.
When we checked in, we were told their shuttle would take us to the nearby mall the next day. When we wanted to leave, we went to the ...