The attached indoodr water park is great if your kids are small, but not really that much fun for adults and older kids. The two hotel pools are very large and well maintained. The room left something to be desired. It was generally clean, but they need to teach their staff how to vaccuum. I kept finding skittles from a previous guest. The hotel ...

1st when we arrived ....they warned us that they would take an extra $50 out of my debit card. Which the man on the phone told me they wouldnt. I only keep a certain amount of $$ on my debit. So I had to drive to my bank...(20 minutes away) and deposit money. When we arrived they were not friendly at all!!! Werent helpful with directions. The ...

This was the single worst experience I've ever had at a hotel. Thankfully the noise in the hallways and adjoining rooms kept me awake so I was able to prevent the person walking into my room at 3:00 a.m. from entering. Somehow they had given keys to our room to another party. Kids were in the room from time to time during the day by themselves ...

Spent 3 days at the water park. My kids (4yo and 6mo) never got tired of it. The zero-depth baby pool was perfect and there are 3 slides my 4yo can enjoy. The rest of the hotel isn't very appealing, but not terrible.

About 15 minutes after my arrival (this has been a host hotel for an annual conference I attend) this time, there was a loud noise in the hall, which I assumed was the fire alarm, although it sounded like a wounded animal. There was no rushing around in the hall, so I thought it might be a false alarm. After 2 minutes, I called the front desk and ...

Excellent place, hotel a little old, I see they are remodeling... Water park is very nice and the lifeguard were always attentive to my children... the hotel staff very nice, friendly ... rooms were very clean.. I am glad that it is getting remodeled .... I have been comming here every summer for the last 15 years,, thank you General Manager (I ...

We held our family reunion there and found the accommodations to be run down from the peeling wallpaper in the bathroom to the wobbily toliet. The facility is showing its age. The service was only average at best...the front desk staff was new and clueless. CoCo Key is great but will only appeal to children under the age of 12.

I love the staff, service was great, hotel is a little dated, but our stay was great, the water park was wonderfull for the children, we will come back for our next family reunion next year :)

Let me tell you... the hotel staff and the management, actually care about us!!! the Hotel GM was at the lobby handing water and greeting people as they were entering the building... (A sports team was actually checking in when we arrived), the hotel is a little dated but very clean, after we checked in a nice gentleman(Forgot the name) called us ...