I went to check-in - was ok. Front desk personnel were not that sociable. They need to smile some. I turned to the other desk to ask the concierge a question and directions. During our talk, he told me to hold on and he went about 15 feet away to talk to someone else (a friend maybe???).
Checking out was ok- but not for the person in front ...
This was most likely my last stay in a Westin. While Westin leads with its heavenly bed and modern decor, my past visits to 4 different Westins have been dismal. This particular stay shows that a nice bed won't make up for overall lack of attention to detail and cleanliness. After a smooth check-in, I take the elevator up to my floor to find ...