Great staff, beautiful beaches, great food, the atmosphere. Can't ask for better, my wife and i stay there for honeymoon. We loved it

There was constructon equipment and saws running the entire week. An apathetic Hilton Staff did not even offer to fins us a new room.

Total lack of hospitality. You can get abused at a much better bargain at The Red Roof Inn.

South Seas Island Resort was nothing short of amazing. It's definitely upscale, but you know what they say -- you get what you pay for. We stayed right on the golf course in one of the townhome-style villas near the pool. Even though we were there during construction, the staff did their best to be personable and keep the area clean.
We went ...

Got there and because of a slight mixup with our reservation Denise, the manager-- what a gal! comped my wife and I dinner and wine at The Harbourside Steakhouse on the site...now thats generous. The tab would have easily been over 100 dollars -- I tipped 40 bucks because the waitress and restaurant managers were exceedingly gracious and ...

Our room was not what was described, it was a beach villa, not by the beach at all, but by the pool. There was no tv in the bedroom, like other rooms had, and it took two days after several facilities workers came to the room to tell us that the room was privately owned and didn't come with a tv.

If traveling with kids, definitely stop by a ...

Rooms not ready despite special request for wedding rehearsal
Rooms not as requested
No bedding for fold down bed
Unable to contact reception
Coffee and mugs not replaced/cleaned
Mugs linen etc only for 2 persons (3 or 4 Sharing)
Service charge for 3/4 persons despite facilities for only 2
Food-average

Positive Note:-
Idyllic ...

My husband and I recently purchased a time share on the gulf side of the resort, just before the hurricane, so we were not able to use it until after the renovations, but we have been nothing but happy. We have three children who count the weeks every year until the day we go. We just love the ocean view, the ability to rent bikes and travel all ...

The following is a list of our grievances in regards to our stay at the resort. After 4 months and 10 phone calls and over 20 emails none of which they ever responded to...they sent us a two free nights at the resort after we searched out there corporate office. Read what happened to us then you decide if this is where you want your special ...

We had a multitude of service issues: invalid keys, room not ready, no luggage help offered, no crib or highchair in room, never given a crib sheet, no fresh towels/sheets until 5pm, coffee/water not replenished, glasses/mugs not replaced, elevator broken throughout week, food orders incorrect

The worst part was each issue required us to call ...