some friendly folks ie concierge - but second hand smoke in non-smoking rooms, and received no attention or concern from staff about this - suspect serious ventilation problem. Had to strongly insist that the group rate we were quoted would be honoured ( they badly mismanaged the group booking) - seem to be adminstrative issues here that should be ...

of our 3-day business convention stay. Had a great time at the show and saw an off-the-charts hilarious kid from Baltimore named Erik Myers. An unexpected treat!
We had a work meeting in one of their lower-level meeting rooms, which at night they turn into a "comedy club" complete with stage, spotlight, brick wall,etc.
They held the ...

I have stayed in many Hyatts in the past, and this one was by far the worst. The hotel has very thin walls for starters, I was awaken many times during the night by either a crying baby or someone yelling in the lobby ( I was on the 7th floor) besides that the carpet in the room was old and dirty looking. The hotel needs a full makeover starting with the management and the rooms. This place does not go along with the upscale area that it is in.

I travel for a living and I have to say that for the price this hotel charges for a room (even though I'm not footing the bill) is extremely disappointing. The only reason I can see that they get away with charging the rates they do for their sub-standard filthy hotel rooms is because of its location. I certainly can’t see anyone in their ...

My recent experience at the Hyatt Regency may well negate any future stay with this chain. I arrived at 3:15 and while my room wasn't ready(check out at noon and check in by three) I could not imagine keeping a guest waiting until 4:30p.m. for their check in. No comps were offerred. The delay greatly disrupted my plans for the evening as I was ...

Wall Paper peeling from the walls. No internet service in many of the rooms. Gyms that close early along with room service. This is the Bates Motel in disquise.

Great location but needs a management overhaul. Telephone reservation service would not honor our wedding group rate and was rude. No airconditioning in common areas for the three days we were there. It was 95 outside and inside. The TV only picked up a few channels. In the bathroom, the sink faucets were reversed, the stopper was broken and only ...

Zack - Concors bartender - is fabulous. He makes the stay worthwhile. Room is comfortable but cleanliness is a little lacking, i.e., dust behind furniture; evidence of mimimal time spent in room by housekeeping staff. Cost far exceeds what you get at this location. Only single serving coffee maker in room. TWO THUMBS DOWN for the person who needs ...

For a bit more cash you can stay at heart of Bethesda - metro accessible. The Hyatt is a newer and flashier hotel with indoor pool and rooftop fitness center.