The resort had many hidden fees (parking and resort fee). The resort charged my credit card approximately $5000.00 dollars for a room that was prepaid through Orbitz. I'm still trying to get this issue resolved.

When I read the other user reviews on this site, I was sad to see so many negative comments. I have stayed at the Vail Cascade quite often in the last three years and when I lived in Vail it was a local's favorite for the spa, gym and dinner. I asked a friend what happened at the property and they said there have been a number of management ...

we absolutelly loved it.
The people is warm. The hotel has a warm enviroment. We absolutelly recommen d it.
The spa was absolutell relaxing.
but not really ski-in-ski-out.

I paid nearly $900 per night for what was supposed to be ski in ski out. I was very disapointed to see that it is not truly ski in ski out. The hotel is west of the rest of the mountain, true they have a lift, but it is impossible to get back to the hotel from the mountain.

Very sad stay. This hotel is simply living on it's location. The hotel decor is horrible, but the setting is amazing. The staff doesn't care at all about the people they are serving. The bar service took 45 minutes to get a drink. The restaurant took 2 hours to get a steak. Definitely would not recommend. There are better hotels in Vail.

Definitely don't waste your time with this hotel. From the front desk staff to the restaurant staff to housekeeping staff, they were all very rude.

Very over rated hotel. Staff doesn't care. Room was dirty. Restaurant was horrible. Would not recommend to anyone. Look into the other hotels in Vail.

My wife and I planned to have a romantic weekend in the mountains for our first anniversary. We were looking forward to our plans at the Vail Cascade Resort and Spa. We arrived to the hotel and checked in. We received our room key and were told by the front desk receptionist that it was going to be a great view. When we opened the door and ...

I took my parents there for our Vacation. The hotel is pretty nice but has a lonely feeling to it. The room is quite big and clean. The staffs was friendly. The spa is cozy, tranquil. The problem is I SPECIFICLY REQUESTED a FEMALE therapist for my mom. One the therapist shown up, there was a MALE therapist!!!!! My mom felt bad to send him back. She ...