We have a Sleep Number bed at home were thrilled to find out they were available at this hotel. Neither one of us had back problems for the entire trip which is very unusual. We had an issue with our card keys the 3rd night and they had the situation rectified in a matter of minutes. We didn't even have to go to the front desk, they sent ...

Night time manager was incompetent caused us a long wait w.o. any apology. Room was so so. Carpet was in need of some deodorizing. Train traffic is very annoying. Rooms are somewhat soundproofed still a train is pretty hard to miss. Employees working near by were loud. Pool, bar, rest. all moderate at best. Vending machines have sodas only no ...

The ambience of the hotel is like nothing I expected - it's like a little oasis in the middle of the city. The beautiful lake with the fountain in the center, the duck and geese, I found it very relaxing. I had dinner in the restaurant and the service and food were great. I would (and have!) definitely recommend this place.

When I checked in they overcharged me, as they have others I see. The rooms are small, carpet is very filthy, the sleep number bed was so uncomfortable. The pool was the most disgusting thing I've ever seen! There was hair, cigarette butts and cups floating inside. And to top everything off, 3 days after I checked out they still hadn't ...

The noise from the train that runs behind the hotel is a constant. You can count on being woken up at least every 2 hours by the train's whistle. Even after I bought ear plugs I could still hear the train. The ear plugs did help muffle out the gas being delivered to the Costco gas pumps and trash pick ups at 5 am in the morning . I would never stay here again.

The hotel is in dire need of remodel. The rooms are old, carpets are dirty, housekeeping mediocre, and ground level rooms with doors that access outside don't feel safe.

I would never stay at this hotel in my life again... The Service was so bad I had to wait 30min just to check in... They had one person working the front desk. When i finally got to check-in there was a really nice agent by the name of Anthony that met my every need. I also observed a manager by the name of Lauire Spurlock at the front desk be unwilling to help anthony out

The hotel is a little old, but well kept. The staff were friendly. The rooms were spacious, but we didn't love the sleep number beds, just not our preference. The small pond behind the rooms was really pretty. There were geese and ducks with newly hatched babies and it was endearing. There were also large coi fish that were pretty. We got ...

I really am pleased with them. I had a grand time time, the meeting was great, the food was great and what can say,,, a whole lot. but for now I cant wait to use them for my next meeting. Thank you so very much. Keayah