I got stuck here when my international flight was delayed and hoped everything would be covered by the airline and no hassle. Wrong!
The big disappointment was finding an unauthorized charge on my statement when they said nothing to me about any charges during checkout. When I called to get it resolved, I spend a long time on hold and getting ...
2 of 4 Yahoo! Users found this review helpful
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No hot water
By A Yahoo! Contributor, 02/04/08
The room was very nice and comfortable. Room service delivered steaming hot food and ice cold beverage. However, on Saturday morning at 7:10 a.m. there was no hot water for a shower. By the time the water was hot again, I had to leave.
The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.
The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.
1 of 3 Yahoo! Users found this review helpful
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Outstanding
By A Yahoo! Contributor, 07/01/07
We stayed for 4 nights. Virtually every aspect of the experience was outstanding... friendly staff, better than most hotel restaurants, spacious-comfortable room, concierge service was most helpful for directions and booking day day-trips, and ease of access. LAX is a "stone's throw" away, but the rooms are quiet--only the faint noise ...
I booked this hotel through priceline for $65 a night. This is a nice hotel for the price especilly when you have an early flight to catch. The hotel is 5 minutes away from airport and it provides free shuttle(every 15 minutes) to airport. The hotel just finished it's remodel. The room is very clean and most of the furniture and bed linen are ...
5 of 5 Yahoo! Users found this review helpful
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Excellent
By A Yahoo! Contributor, 12/20/06
It was convenient to LAX airport. Very comfortable and clean - the beds were wonderful! Tea/coffee making facilities and small fridge in room. Tastefully decorated. Very dark drapes that allowed us to sleep well. Very friendly and helpful staff. Enjoyed sitting by the pool under the moonlight! We would definitely go again.
2 of 4 Yahoo! Users found this review helpful
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Definitely a Business Hotel
By A Yahoo! Contributor, 05/07/06
I thought the hotel was adequate. The bed was cozy, service was good, internet was available, but some fixtures in the room were in pretty bad shape. The room didn't include regular amenities like; bath robes, a wet bar or shower caps(call roomservice). Overall it was ok, but I wouldn't recommend it to someone who was not traveling on business.
1 of 3 Yahoo! Users found this review helpful
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First time and Last time
By A Yahoo! Contributor, 01/16/06
We reserved and paid the hotel room for last weekend. When we were there at 11:30PM, they said they don't have any room available; I told them that's why I reserved the room. They sent us to a room on 15th fl. that is so called club floor. The room is small, the door is a little bit damaged, there is no place to put my things in bathroom; ...
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3 of 8 Yahoo! Users found this review helpful
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Terrible!!! Just terrible!
By A Yahoo! Contributor, 10/17/05
Took the recommendation from "Global Traveler" by Francis. The Sheraton has been remodeled. We signed up for the "Romance Package". "What?" was the response from the front desk. We had to explain to the front desk manager what it entailed. Club level was a flat out lie. Website states free alcholic drinks in the ...