Although they have reshaped the place (it used to be even more of a disaster) the price is high comparing to the service received. We even sampled their catering service for a banquet - they broke the record of mediocrity by running out of mashed potatoes (there was not enough chicken either, no invention in the food item for a 50$ charge for this catering). Simply not worth the value.

We found this hotel awful, so bad we moved to another hotel after 2 days. The hotel in general and the rooms specifically are not well kept. The rooms had non-functioning blinds and the bed was falling apart. The management was not very friendly or accomodating. Also, NO PARKING, you have to pay $16 a day for the city lot across the street. Finally, at about $100 a night(!), it should have been $10.

Literally speaking, the hotel still has its ramifications from the early 1900s and despite the money it makes, the general manager is so cheap that he doesn't even buy the right blinds, but a smaller size. He treats clearks like dirt and went through 9 clerks in 4 months! Don't fall for the whole "continental breakfast" thing b/c ...

This was a terrible experience. The building heat is only turned on twice a day 5am-7am and again at 7pm-9pm the rest of the time you are left to freeze without even an extra blanket. The windows are paper thin and face the noisy street ensuring you hear every subway train, not too mention the homeless saxaphone player who was there every night. ...

We arrived at the Hotel Shattuck with some trepidation having seen reviews written by former guests. However, we were pleasantly surprised. We booked two rooms, one for a week and the other for four days. The rooms were quite spacious. Although the carpet, wallpaper, sheets, and just about everything else was stained, they were all clean. Room ...