I showed up around 11pm on a Saturday night. There was only one employee checking in a long line of customers and answering (or not answering) the constantly ringing phone. It took over 1/2 hr. to get checked in. I did not see improved staffing my whole visit. When we finally get in our room, the shower curtain and TV were missing. They had all ...

Kitchen lady screamed at us ,.saying that we were just eating and that we were probably not even staying in the hotel. (when we paid for 2 rooms ) way to spend my little boys birthday vacation.

Very nice looking place from the outside, but inside is another story. I first want to say those that have reviewed in the past and state that this is right across from Disneyland are mistaking this hotel for another. This is on Manchester Avenue that runs parallel with the 5 freeway. The nearest Disney entrance is on Harbor Blvd. about half a ...

Well let me start by saying the actual hotel it's self was charming,and the man I talked to when I first arrived very nice but the night woman is a liar. I booked a room with two regular beds on a non- smoking floor. When I arrived at 10 am it was still way to early for check in so the man at the front desk checked our bags and went over the ...

this place was the best hotel we ever been to. The staff were really friendly. When our alarm clock fell behing the tv, we called the staff to get us a new one. THe staff came in 5 minutes and we founnd the alarm clock. The staff didnt show any anooyance and just said ok. We even checked in early 1 hour and they let us in. The carpet was realy ...

My family and I stayed here our first time going to Disneyland and we were VERY DISAPPOINTED!!!!!! The room was very tiny,carpet was nasty,very dirty,every time we took a shower the water would either scold you or make you freeze.The door looked as if someone had kicked it in and tried to patch it but didn't know how. There is no jacuzzi and ...

On a 3 day stay I woke up the first morning, wet, lying in urine soaked sheets from the previous guest. I asked the front desk to change the mattress. The second night the bed seemed dry. The 3rd night I again woke up to wetness. the bottom and top sheets had a urine ring and were damp. I showed the head housekeeper, and informed the front ...

Since I am a Southern California native, I would hate to spend a lot of money on a hotel room that is within 1.5 hours of my house. We have been going to Disneyland on weekdays, so in order to beat the a.m. traffic, we thought it would be easy to just stay somewhere nice and inexpensive to stay and just take our time to get to Disneyland in the ...

Our visit was April 13th-18th, 2008
Rooms smelled, carpets were disgusting.
Door had been kicked in and poorly patched up.
Bathroom faucet fell off when I tried to take a shower.
Breakfast was so-so if you like stale muffins and a neverending line to make your own waffles.
Pool was disgusting! My son came down with an ear infection and my ...