The location was extremely convenient because we were in Long Beach for a convention at the attached Convention Center. Even the view from the non-ocean side rooms was pleasant! The staff was friendly, and we would definitely stay here again. The 2 bedded room was spacious and comfortable.

The hotel met our expectations for the price which we ...

PROS: The staff were nice & cordial. The hotel looked clean. The harbor view was amazing.


CONS: We requested for a non-smoking room, but as soon as we walked into the tiny room, we could smell the stench of cigarettes right away. The bathroom is nothing special, very dreary looking in fact. The room was so tiny, you could hardly move ...

I loved this Hotel.The beds were fabulous.Our room was a nice size,pretty average.I stayed at this hotel because I was going to visit Catalina Island and the Catalina Express Harbor was less then 5 minutes away.I loved this hotel and anytime were near bye we'll stay here.

The room was a disappointment. King size bed without fitted sheets so you wake up to the bare mattress which is a hygiene issue! Why don't they spend the extra money and buy sheets that fit the bed? The AC is sub standard. Room was shabby. Walls thin. We travel a lot and we won't include Hyatt in our plans anymore. Convention was here and that is why we stayed here. Never again.

The room was tiny, which was OK.

The toilet leaked - the bathroom was flooded when I got in, I thought it was the remnants from the maid - then it was flooded again 3 hours later. I called, they sent someone up, he said he fixed it. When I came back to the room from dinner, took off my shoes, then splish splashed into the bathroom - flooded ...

I had stayed over weekend and found that I had the best sleep in a long time, they do offer room service which it was a nice overall experience.Not to busy and noisey,the view was spectacular overlooking the Queen Mary and shoreline village.The resturant was delicious as well. Casual dinning

This hotel is close to everything: shopping, dining, convention center, touristy stuff. Our view (convention booking) was of the back of the convention center, the Whalesseum (or whatever that sports venue is), and mostly an attractive lagoon. Not bad for the worst view! Unfortunately, the convention is not returning to this site. I would have ...

The two bed room was great and i loved the open view. The food was great and so was the helpful staff. The pool, and the cable, and the beach, aaannnd the shuttle made this experience better than ever. i would recomend this for a family looking for a hotel between burbank and sandiego. it was perfect!!!!

When we checked in, our room was upgraded free of charge to one with an ocean view.

The rooms appear to be virtually sound-proof, which I appreciated.

The hotel is situated in a very convenient location, at the center of all the fun that Long Beach has to offer.