This hotel was in an industrial park. The staff was very unpleasant. When we asked for something, it was like we were talking to the walls. We were moved to 3 different rooms, the first 2 days we were there. The pool was very dirty, my daughter could not go swimming, when I asked for the pool to be cleaned, I was told they could not clean the ...
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very nice
By A Yahoo! Contributor, 05/23/07
I enjoyed the service. Everyone was quick to respond and extremly nice. I found The restaurant in the hotel to be very convinient.Not to mention, the food was great. The room itself was very comfortable.I have no complaints regarding my stay.I will be back soon!
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We loved it!
By A Yahoo! Contributor, 05/19/07
We enjoyed our stay at the best western in montebello.Our trip started off horrible.We had no transportation to the hotel because of our relative decided not to pick us up. at the hotel every one was so kind and very helpful. Any request i asked for they tried their best to fulfill our family's need. It is a very clean hotel with friendly ...
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pleasant stay!
By A Yahoo! Contributor, 05/11/07
After reading the reviews i was quite hesitant to stay at this hotel. I must admitt the location isn't the greatest but if you have a vehicle it comes in handy. Other than that; the friendly front desk, the helpful housekeepers, the excellent amenities made my stay the most enjoyable in 7 years! I would definently come back again!!!
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Good place to stay w/friendly staff
By A Yahoo! Contributor, 05/08/07
We are seasoned travelers and decided to stay at the BW Montebello not but choice but through an online booking my son made for us. Our room (located on the 2nd floor and facing the swimming pool) was very clean and cozy. The maid staff were delightful, and quick to respond when we ask for extra towels. The nice Fd agent had given us 2 tickets for ...
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I won't return here.
By A Yahoo! Contributor, 10/23/06
There is absolutely nothing about this hotel that is good. From the time you step foot into this hotel, you can tell that you probably won't even get your moneys worth. The room is just okay....beds are awful, food is terrible and service is bad. Location is not good, seems to be in a bad area. The only thing nice thing about the location ...
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Ltd cable, no fridge, cold pool
By A Yahoo! Contributor, 05/08/06
Amenities list a fridge in each room, There was none. Cable channels were limited/few, not even a full range of basic. There is nothing to do. The pool is unheated and far too cold to swim in. The hotel is located in an industrial area with no nearby attractions. Loads of semis parked in parking lot. Overall, the rooms are also dark and ...
1. Can you believe my statement shown somebody's credit card number instead of my credit card number, and I am afraid my credit card number shown it to somebody's statemnt, awful. 2. Service bad. 3. bathroom's facilities bad.