The hotel staff were very professional and treated us like royalty. They upgraded our room, the view was wonderful of the bay, Golden Gate Bridge and Alcatraz. The only problem was in the morning, the windows had fogged up and we could no longer see our beautiful view. My husband said that someone in the hotel told him that there was a problem ...

We had a late nite check in so the standard room we booked was oversold. We were upgraded to a 1 bedroom 750 sq feet suite. The bed was so comfy. I got food poison from the Tonga Room Restaurant so I stayed in bed all day. The maid were really nice and accomodating. I asked them not to clean my room until the afternoon. When they came, they hurried ...

As frequent travelers we have come to expect a certain base level of customer service from a luxury hotel. Despite its good reviews Fairmont San Francisco fell short of our expectations. Check in went smoothly and the front desk was pleasant. Our room however smelled distinctly of smoke. We always ask for non-smoking rooms so we called the ...

The rooms are not very insulated for noise. You can hear the room next to you very clearly. When people would shut their room doors, it would make our room shake, like an earthquake. The rooms have very poor noise insulation and you can even hear the t.v in the room next to you. I will never stay there again!

Why would you stay anywehere else?? We we're married during our stay and was upgraded for free, ate breakfast in the Laurel court daily and were made to feel as if we were the only couple in the hotel. We received attention from the staff and we were given a lietime of memories. We walked all over the city and the location is central to all ...

Although the Hotel is beautiful I had a view of the back roof from the Fifth floor.Make sure to request a higher floor. I was thoroughly disappointed in the bathroom towels. Both my daughter and myself used the towels and wash clothes and are faces bled from these very rough linens. Motel 6 has softer towels. Dont forget to add into your budget the $60 parking fee per night for your car,

Hotel lobby just beautiful, lot's of history in this hotel. Great large room with lovely views of the bay, Alcatraz and the Coit tower.
Restaurants in the hotel are so so. Location is great.

MY WIFE AND I STAYED AT THE FAIRMONT FOR THE FIRST TIME IN AUGUST OF 2007 AND WERE TRULY SURPRISED HAVINGSTAYED ELSWHERE IN THE CITY.wONDERFUL VIEWS EASY ACCESS TO CABLE CARS AND A BEAUTIFUL HOTEL RESTAURANT AND SERVICE WERE WONDERFUL. WILL STAY AGAIN WHENE IN THE CITY FROM NORTH CAROLINE. YHE CITY WAS NICE IN AUGUST, 70'S, COMPARED TO 90'S IN NC.

If you're into romance, luxury, sensuality and great views, this hotel is for you!!!! I love it here and we'll be staying here the day before New Year's Eve!