I stayed two nights, the second day I came at night and my key doesn't work. I went to the office and they realized that they forgot to activate the key for the numbers you booked. I went to my room, and the same I left, they didn't clean the room, I called the office and the same answer, they forgot to let the house cleaning to clean the room.
I actually booked this place for my visiting brother and some of his friends. It's a great value for younger travellers and it's not too far from everything. The service was decent and they were allowed to check in a little early (maybe an hour), without charge. The location is relatively safe and Hollywood and Universal City aren't ...
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3 of 4 Yahoo! Users found this review helpful
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OK If Your Expectations Are Low
By A Yahoo! Contributor, 03/14/05
No heat for four nights during the torrential rains. We reported it repeatedly. Front desk people generally ignorant of their area (icluding restaurants and the train station) and rooms were in DIRE need of redecoration and painting. It was, however, quite clean.
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2 of 4 Yahoo! Users found this review helpful
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We can't wait to go back
By A Yahoo! Contributor, 01/16/05
I had a family gathering to attend to in Glendale. I enjoyed the front desk staff services. They catered to my every need and remembered my name!!!
The rooms have been newley remodled and the locations to the galleria and minutes away from Hollywood was a plus.
I especialy liked to vast number of free ammenities, the coffee, water, robes, ...
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7 of 8 Yahoo! Users found this review helpful
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if you have to stay in glendale, don't stay here
By A Yahoo! Contributor, 12/27/04
this motel is definitely overpriced. the room was small and shabby. although a non-smoking room, the air reeked of cigarette smoke. the heating system must recycle air from smoking rooms. there was no point to requesting a non-smoking room. we went to the glendale hilton for the next night and for $25.00 more got a large, clean, quiet, attractive and comfortable room.