We were taking part in a large family reunion and experienced extreme rudeness and lack of professional behavior on the part of the restaurant manager at the resort.
In an industry where service is everything, the treatment by the restaurant manager superceded the rest of our experience. Based on such, we cannot recommend this location.
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Unprofessional Manager at the Restaurant
By A Yahoo! Contributor, 09/02/09
Rudeness on the part of the restaurant manager ruined our lunch and tainted our San Simeon/Cambria experience. Don't waste your $$$ here.
Hotel is fine, but whoever hired the restaurant manager clearly wasn't thinking straight.
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Terrible Restaurant Hospitality
By A Yahoo! Contributor, 08/31/09
Room accomodations were nice, however courtesy and tactfulness on the part of the attached restaurant's management were lacking. We had organized a family reunion, getting my elderly grandmother and family from as far away as Malaysia and Toronto to come. As we were conversing over lunch, the manager came over to us in a rude and loud manner ...
Can't complain about the hotel itself, but the restaurant was terrible. The manager chided us for bringing in a large party because he thought it changed the atmosphere of the restaurant for other people. For a tourist location, and for any business for that matter, I thought having paying customers was a good thing... Anyway, I'd encourage everyone to go somewhere else, this restaurant is unwelcoming and not worth your time.
What a wonderful beach. The motel lights fire pits at night so you can sit around them and enjoy the sight and sound of the surf. This Best Western is one of the best we have stayed in and we want to go back soon. If I'm ever missing, look for me there.
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Enjoy
By A Yahoo! Contributor, 11/13/08
I used to work in the front office where I had the pleasuer of greating new guests and the frequent returnning guests - like family. I hope you will enjoy your visit.
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Top pick
By A Yahoo! Contributor, 06/07/08
Just returned from our honeymoon... to our surprise, this place was our favorite. We wished we would have left Monterey sooner to have been able to stay here another night. We cant wait to go back. Very clean, up to date feel.
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Unexpected Jewel
By A Yahoo! Contributor, 05/02/08
What a great hotel, i was not expecting much and was I wrong. Great room with fireplace small living area, great view and wonderful beach to roam.
Best Western Cavalier Oceanfront is a jewel in the middle of a bunch of mediocre motels in the San Simeon area. On my second visit to the Hearst Castle, this time, in December 2007, for the Christmas night time tour, my partner and I had the pleasure of staying at the Best Western Cavalier.
Rooms: I've stayed at such premier resorts as the ...