The resort gave me my room as soon as i got there. The pools were wonderful and the service was excellent. After swimming I retired back to my room , where I was stung by a scorpion 4 times!! Security was called to the room immediately. I was never asked by the hotel manager if I was ok, nor was I compensated in anyway for my pain! I asked for ...

Room was very clean and organized.
The staff was prompt and courteous and very helpful with directions.
The food was excellent.
Acessability to hotel from the airport was good.

Pleasant service from the time we checked in until we left. Used the resort transportation and they were prompt and friendly. Pools and jacuzzis were clean and heated just right. Arranged golf through resort. Had rainy weather and I didn't bring rain gear. So the pro shop worked out a fair deal since I wasn't able to accept a ...

My best friend and I flew in Phoenix to surprise my daughter at her baby shower. We stayed here because it is close to my daughter's house and because the rate was great! It was in August and the rate was under $100.00 a night! The setting is gorgeous and the sunset from the outside bar on the cliffs is breathtaking. We swam and ate and had our own cabana. Would go back there in a minute!

This resort is probably one of my favorite places to stay! It's a feast for the eye with the beautiful art in the foyer, beautifully designed grounds, and the backdrop you dream about. If you have a chance to go to Phoenix, you have to stay here. The professionalism of the staff was such a welcome from other places I've stayed on the same ...

My stay for rest and relaxation did not turn out excatly as I hoped. We reserved a suite with a king bed, only to find that king bed was not available, so they put us in a room with two queen beds. There was only one person at the front desk helping the customers and she was slow. She said if we do not like the room, she would put us in a different ...

This resort is a little older and is spread out throughout the property. The neat thing about this property is at night, it is like walking through the European countryside. The rooms are in buildings up and down the hill.. they are connected with paths and parking is throughout the resort. The main problem with parking is the shortage and the ...

I stayed here for three nights last week and found this hotel quite lovely. Had room service, excellent salads. Will stay here again.
Only negative, the adult pool needed cleaning around the edge, tile grimy. Other than that this place is excellent.

Bad reception but the place is just gorgeous!Multiple pools and restaurants. Just the fine restaurant is closed Sunday and Monday.
The rooms are perfectly cleaned and not far away from a luxury hotel.