The Hotel was very clean and neat. The staff was very kind and helpful. The water park was so much fun. The restaurants where delicious and the scenery was beautiful. The rooms where very clean. The Service was awesome the locations was great. I really enjoyed my stay and I plan to go back soon.

My stay last weekend was average at best for a hotel of this level. The rooms are old and need help with the toilets flushing slowly, drains draining slowly, faucets leaking, and the refridgerator not working. The lazy river gets really backed up when busy, to the point of waiting in line. The pools could be a little cleaner. The miniature golf is ...

I was very impressed with the facility and all the amenities that come with it at a very reasonable price. My 2 1/2 year old loved the water park which was clean and they were very flexible with leaving and coming back. The room was nice because our son took a nap on the bed and we closed the adjoining doors and watched TV in the living room. The ...

Reservations made by Travelocity. Arrived at hotel in temperature of 110 outside. Gave front desk the reservations and could not find our name. They finally gave us a room for $109 and sent us to find it. We had a rental car and drove around to the side bldg. We noticed that this was a huge complex and very congested. We could not find the room and ...

-couldn't check in until 6:00pm, we had dinner reservations and no time to get ready.
-also we had a villa rented, so groceries went bad because we couldn't get into the room
-they said the previous guests had pets, and the carpets are being shampooed
-we return from dinner in scottsdale around 9:45pm, and our key doesn't work
-when we ...

me and my family booked this place for 4days and 3nights this will be the best trip ever first we chek-in and we go to our room usaly the room smells fresh and clean we chek the room its clean and good then we went to the pool it was nice and big. after swiming we took a nap in the room after that we went to the hole- in-wall-river-ranch restruat ...

Trust me don't stay here. You will be disappointed. Over priced, old, and not well kept. We will not go back. Pool was dirty and open to public so it was not the best croud. Mini golf was rundown and access to activities cost extra.

at $950 a night the two bedroom Bi-level Casita looked nice and would have worked well if not for the cockroaches. We will never go back. The manager sprayed the room and offered a free night stay but we left. The location in AZ was poor, the pool was a mess, and the employees were more concerned about talking among themselves rather than picking up anything or helping guests.

THERE WAS NOTHING WE DID NOT LIKE ABOUT THIS HOTEL FIRST, THE STAFF WAS OUTSTANDING, THE LOCATION WAS THE BEST EVER, THE ROOMS WERE VERY ROOMY AND THE PRICE WAS AWESOME FOR THIS FACILITY.

THE BEST PART ABOUT THIS HOTEL WAS THE HOLE IN THE WALL RIVER RANCH WHICH INCLUDES THE LAZY RIVER, A WATERSLIDE, MINI GOLF, SPORTS POOL, WATER FALLS, 8 POOLS ...