As you pull up the exterior of the hotel is dated and not very appealing. When you enter however it is quite nice. The staff were polite and helpful when needed. The Prospector was apparently remodeled, however when the work was done they forgot to insulate the walls. Everything can be heard through the walls from toilets flushing, Television ...

When we flew into the Juneau airport...we called the Prospector Hotel to send their advertised free shuttle. When we called we were informed that the free shuttle was not working. So we got a taxi and spent over $20 in fare prices. When we got to the hotel and asked if that would be reimberssed...the clerk rolled her eyes at us and said it ...

Room was huge, with a sitting area, two closets and a view of the water. Front desk staff left something to be desired. Restaurant (only had breakfast there) was mediocre. Convenient shuttle from the airport. Good location - walking distance of many restaurants. Alaska Museum next door is very interesting. Rate was comparatively reasonable for Juneau in the summer we thought.

We've stayed twice, in 2001 and 2004. The service and accomodations improved after the remodel. Our last room was huge, and spotless. Nice view of Douglas from our 3rd floor non-smoking room. The on-premises restaurant is decent, and is popular.

The location is great, most days we just walked downtown, and the car was parked inside, so when it rained you kept dry.

We'll stay at the Prospector again on our next trip!

I will try and be positive - the location is very convenient and I was able to park with no problems whatsoever. Having wi-fi is a nice bonus. Having said that - I'll never go back.

My "run of the house" room was in the basement. Instead of a "stunning view of the bay" I looked at grass and barbed wire. The hallways ...

I don't know where to start here. The cost of rooms during the summer season is so high, anyone visiting here will do much better to find a chain hotel somewhere else.

The hotel is located in the downtown area and is convienent for business travelers.

The staff don't seem to take their jobs very seriously, and the general manager ...