They do not know anything about customer serive. Everyone that I met was very rude and could not be bothered by me at all. No one wanted to assist me with my needs. I will not stay here again and I highly recommend you not wasting your time nor your money. Go somewhere else!!

Our family stayed here recently, and although the hotel is nicer than most we have stayed at, for the price we expected much better service. At check-in (2:00pm) we were told that our room was not ready and that it wouldn't be ready until after 3:00. We waited in the lobby, expecting to be told at any time that our room was ready. After ...

there were no real problems with the room. the carpet, bed, desk, and bathroom was clean...didn't feel sticky or dirty. the only thing i didn't really like was the fact that my tv did not "swivel" so it was hard to watch tv while doing work on the desk. there was no wireless internet, to get internet you have to plug in the ...

My husband and I spent our wedding night at the Marriott in Mobile, Alabama because it was close to the interstate and we could get a quick start to our honeymoon the next morning. I was so pleased with everything. The staff was very courteous and helpful, the rooms and lobby area were immaculate, and the linens on the bed were so comfortable I am ...

When we first pulled up, it appeared to be a nice hotel, but I was a little leary due to the reviews I had read. We checked in fairly late (about 9:30pm) and got a room on the 20th floor. The beds were very hard and not at all what I would expect from a Marriott. The only thing that reminded me that it was a Marriott was the pillows. The air ...

The kitchen staff seems to have a big problem getting the room service order together. During my stays they consistently left off small items that were included with the meals. Finally, they left out half of the entree. I ordered Salmon and Shrimp but received no shrimp. None of my calls to the kitchen manager were answered. They tried to ...

First off, when we got to the front desk to check in, J.W and Amanda asked us to hold on a minute while they finished their conversation about orange juice. They were very rude. When we got to the room, we had no hot water for hours so we were unable to take showers before we got in bed. On the second night, we discovered an earwig in one of the ...