We plan on staying at one of the local hotels in Cancun (not franchise) because there are more restaurants/activities. Hyatt did not have beach access and really had only one restaurant. Any other location (we usually stay in the Hyatt hotels), this Hyatt would be a 4-5 star hotel, but in Cancun, it's comparable to a Holiday Inn bc of many ...

Could not have asked for nicer more accomodating staff! We stayed on the 14 floor (VIP) and paid alittle extra for the Lounge Services which was well worth it! As our shuttle arrived from the airport there was a bellmen waiting for us. He swept us off to the lounge, handed us a beverage and explained everything about the hotel and answered all of ...

Liked the buddhist slant to this hotel. Calm and elegant. Staff is extremely attentive. Yet, you can walk to Carlos & Charlies, Hard Rock Cafe, and all the other crazy clubs. Recommend the view from the Club rooms.

This hotel was in a great location and full of class. From the food the relaxing atmosphere, the smoothi jazz and easy listening music that you hear by the poolside and the oceanview cabanas..YES this hotel got it going on. Fabulous views, and the staff was extremely friendly. Had the all inclusive and it was definitely worth every penny. Some ...

We enjoyed a first trip to Cancun and would likely stay again at this truly relaxing hotel.
I appreciate a lot of positive reviews and could imagine how things improve with timing and renovations.

Very relaxing, nice decor, with a simple pool and lounge. The location and views are fantastic. A great value and wonderful experience for reasonable ...

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I usually prefer to have microwaves at hotels so I can warm up water for a cup o' noodle or hot tea, but I already knew that they wouldn't have a microwave which didn't bother me too much because I was expecting to use the coffeemaker. Unfortunately, the coffeemaker was unusable. It was filthy, ...

We just recently stayed at the Hyatt Regency and loved it! It was very clean and modern. We liked that it was an eco-friendly hotel. The lobby was beautiful and outside, it had cabanas overlooking the ocean. Their spa has amazing beach massages, outside under a cabana. We went with family and our brother & sister in law couldn't be on the ...

This was my first trip to Cancun, and I did my homework and read tons of reviews so I'm returning the favor to someone who wants the real story about this hotel. Some of the other reviews bashed this hotel a bit, so I was unsure what to expect on arrival. I found that the staff was very helpful, the rooms were beautiful and spacious, and the ...

I have visited this hotel twice, and still to this day compare all my travel to their standards and location. Their beaches are the best I have been to. I highly recommend this facility. I can't wait to go again.