First, the good...The hotel was very clean..The view of Montreal from the high floors is exceptional!...The rooms were very quiet, and the water pressure for the shower was the best I can remember for a very long time..We stayed on the 24th floor so we were surprised..The staff was excellent, speaking both French and English fluently..Perhaps the ...
The accomodations are dated. The staff is rude. The room service food is awful and inconsistent. Last night the fire alarm went on and off for two hours and I could not get anyone on the phone to let me know what was going on. Service is also inconsistent. I am a Marriott Rewards Platinum status guest and they treat me like they never want to ...
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We loved it all!
By A Yahoo! Contributor, 09/13/07
The rooms/views were great! The staff could not have been nicer or more accommodating! We bugged them daily with questions and they were always extremely helpful and resourceful! We were total tourists and they were so patient! Hotel was very clean and it's a great location!
The employees all go the extra mile with this hotel. Rooms have excellent bedding and views. Temperature control is antiquated and typically the rooms are too hot in the summer and winter. This has been a problem at least since 1999. This is a significant issue for me and I no longer stay at the hotel unless others are booked.
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Great place to stay!
By A Yahoo! Contributor, 07/05/07
My family had the best hotel experience at this place. The staffers are very friendly, helpful and accommodating to say the least. No need to drive your car around the area as you can just hop in the Metro (subway) which is just behind the hotel. The buffet breakfast is excellent. The room was elegantly designed and the best thing about this hotel ...
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A Great stay
By A Yahoo! Contributor, 03/11/07
My wife and I loved our stay here. The room was decorated beautifully, the halfmoon window are very charming, the tour by an assistant manager (Tony) was handled very professionally and with great tact and grace; he was very accommodating. All our needs were met to a very high standard. The bed was the most comfortable I have ever slept on; I was supremely impressed with this! We look forward to our return visit in two months.
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Great time in the City
By A Yahoo! Contributor, 05/18/06
Have been here many times. The hotel is very nice, love the great views, extra room with dressing area and convience to metro and downtown. I will always stay there.
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An Above Average Stay!
By A Yahoo! Contributor, 05/10/05
This Hotel was great. The staff are quite accomodating. It is idealy located. I was not so happy with the hotel bar or restaurant but there are much better places in the area to go to eat. The staff are more than willing to let you know where to go. Take a cab to old Montreal or walk it it's very close by. I had a great time here.