A misunderstanding about a room was attended to swiftly and resolved with lightning speed by a super staff.
I felt their concern to be genuine. C. & M. ( their initials ) went above and beyond to accommodate my needs, seeing to my families satisfaction.
The water park was clean and refreshing, we all enjoyed ourselves. I do recommend this ...

A misunderstanding about a room was attended to swiftly and resolved with lightning speed by a super staff.
I felt their concern to be genuine. C. & M. ( their initials ) went above and beyond to accommodate my needs, seeing to my families satisfaction.
The water park was clean and refreshing, we all enjoyed ourselves. I do recommend this ...

We paid 200.00 for a room that looked at a cement wall in the indoor pool area. Chlorine smell was terrible...towel in bathroom was completely stained and manager said nothing. No air flow. Felt like I was tossed in the basement. For 200.00 you would think they would offer a continental breakfast??? Ya right. I emailed complaint to head ...

Where do I start??!!The staff at the front desk were VERY abrasive and unhelpful! I wanted help with my luggage, which they never got around to helping with,( upon arriving), they were slow booking me in, and finding A QUIET room was very difficult. Don`t stay here if you`re looking for a good nights sleep, ( won`t happen). There were children ...

The overall hotel and waterpark were very nice, comfortable and resonably priced. The girl at the front desk was not overly helpful upon check in, but no other complaints on the stay.
The breakfast however, was basically 15.00 per person for toast and cold food.

I stayed at the Travelodge and went to the Breakfast buffet at 10am. The left ...

My family stayed in this hotel for two nights primarily because of the water park. We knew this would be a highlight for our kids so we were looking forward to it.

We arrived from a long drive at 4pm and proceeded to get ready to hit the water park. After walking past the front desk in all our swiming gear we were informed that the water park ...

Stayed two nights in April 2007. The room was very clean with a king sized bed and a queen hide-a-bed. Room had a microwave, small fridge, coffeemaker and a sink which was very convenient for us since we ate our lunch in the room.

There are rooms with balconies overlooking the waterpark. We asked to be placed in a back room not facing the ...

The Wave Pool is not open all the time, Saturday is the only day it is open for the full day. Sunday it was closed from 12:00 - 4:00 which was dissappointing because we were looking to relax around the pool for the afternoon. The hot tub was closed down Sunday evening at 6:30. The food in the hotel is expensive and the buffet breakfast was cold. ...

What an awesome hotel and location. Its pretty much off Hwy 417 and no difficulty finding. The service was excellent and so were the rooms. The waterpark was my favourite part of my stay. I also enjoyed getting a morning newspaper everyday. I will definitely return to this location again when I return to Ottawa! I also enjoyed the Wireless Internet in the rooms.