We stayed here as a family because every place we were visiting in Houston was downtown so we wanted to be able to walk everywhere. The only reason I give it three stars is because the staff was VERY friendly. The valets were nice, the doorman was nice and played with the kids while we waited for our car, and the people at the desk were always ...
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This must be what Hell is like
By A Yahoo! Contributor, 01/07/09
The hotel is fairly attractive but the "perks" this hotel provides are absolutly terrible. No breakfast, no paper, no free internet, beer costs $6, food is ridiculous with limited access to local restaraunts. The area it is in is a particularly isolated part of Houston and in general quite ugly. Need a shuttle? Prepare to pay! Hotel ...
First of all, the beds were VERY small allong with the pillows. If you have to share a bed and you do not get the king, be aware! Next the pillows wever very uncomfortable. If you stay, get a room as far away from the evevators as possible. You can hear the "ting" on all thre evelators for just about every floor all night long. If ...
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Don't stay here
By slapshot_125, 08/19/08
This hotel will charge you for a stay even if you cancel the reservation beforehand. I canceled my reservation because I had to leave a conference early, and they sent me a confirmation email stating that the reservation had been cancelled. There was no mention of a fee. Only until I got my credit card statement did I see they charged me for the ...
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Killed by smoke and food prices!
By A Yahoo! Contributor, 10/02/07
Smoke horrible all over lobby and eeks into upstairs too! In lobby, they do NOT have smoking and non-smoking sections except for one couch in a far corner! I could not take a meeting in the lobby because of clouds of smoke and when I sat down (I was there five horrible days) a stupid smoker would sit right next to me and ruin my meeting or drink or ...
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Never again!
By A Yahoo! Contributor, 07/12/07
The room was soooo small! It looked like a throw back from the 80's. Everything was OLD. There was rust around the a/c vents, the carpet was gross and the tv...oh my gosh it was a 19in 1990 Emerson. No radio system - just a 5in long ole school sunbeam digital alarm clock. Simply without class or luxury. Glasses and mugs in room were dirty. ...
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Elevator wait was horrible
By yadira, 07/11/07
in downtown so great location if you have downtown activities. I bought through priceline so got a good deal at 60 plus tax. The worst part was the elevator wait. We were on the top floor and some people said they waited about 30 minutes. The room was ok it has a stale musty smell. Ive also stayed at the double tree around the corner. MUCH BETTER place.
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Awesome and relaxing!!
By A Yahoo! Contributor, 07/09/07
I stayed at the Hyatt Regency for one night with my girlfriend for a romantic evening around town. First off, the lobby was very nice and had an elegant feeling to it. The moment we walked through the revolving doors we were greeted by the friendly staff and the bell-hop gentleman. The whole check-in process took maybe 2 minutes and we were ...
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BAD SERVICE
By A Yahoo! Contributor, 06/20/07
The hotel overall was okay, I just DONT recommend anyone using the in-house "limo service" Bad service all the way around. First of all the towncar I ordered was 25 minutes late, without an apology from the driver. Second driver was completly lost in Houston-I knew more than he did.When the driver finally found the restaurant,he said he ...
very nice hotel. clean, well staffed and very professional. only downside with these downtown 3+ star hotels are parking fees. I think if you're paying that much for one night stay at least parking should be provided for the guests.