I am a Md Anderson cancer patient who stayed there at least 7-8 times in the last several months. At first our experience was pleasant. Unfortunately the customer service slowly went downhill. During the last stay, in July, we were treated with total disregard. My husband's expensive pair of shoes went missing in the room. After speaking ...
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I LOVED IT!!!! I WOULD DEFINITELY STAY AGAIN!!!!!
By holmestrouble, 09/03/08
I stayed at the hotel during Labor Day weekend with my family and we had an absolute GREAT time!! It was so close to the Houston Zoo and Minute Maid Park and we didn't have to spend all that money in downtown parking!!! The parking garage they have is safe and secure. The hotel is under going renovation and they have done a great job hiding ...
Brought family here because we always like the Holiday Inn family of Hotels. Place was going under minor renovations, but everything was clean and staff was great as usual. Great location if going to the Galleria, the Zoo, and any of the Museums.
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sorry to be stuck
By A Yahoo! Contributor, 08/14/07
im stuck here for 5 days ive already had to switch rooms because of noisy elevators. only to be on a floor that seems to be close to some sort of construction. the constant banging woke me up several times and now ive been sitting in the room listening to it for hours. the food is average and priced higher than restaurants with vastly superior ...
I really enjoyed this hotel. Great location with access to downtown and galleria in a matter of minutes. Easy access via the highway or local streets. Plenty of stores and restaurants close. Hotel is very clean and quiet. I love it here. The hotel has everything you need except a workout area for those fitness minded individuals. Great value, ...
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Excellent
By JosephB, 01/13/07
The hotel is awesome, the prices are great and the parking garage is nice. I don't like the entrance, it's easy to miss. The staff is very helpful. I love the free internet! The restaurants inside are pretty nice. The breakfast prices are high.
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Never coming back!
By A Yahoo! Contributor, 08/30/06
A year ago, I began staying at this hotel for my quarterly visits to MD Anderson. Back then, it was a wonderful value and included breakfast and parking. But the rate went up...and up...and what I got for my money got to be less and less. No more breakfast, no more parking, cheap soaps and shampoo substituted for the nice stuff they used to have... ...
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love to go back
By rnld_drake, 08/23/05
We like everything about place. They treat like they care.
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If your having surgery - here's the place to stay!
By Londonlady, 08/04/05
The rooms were wonderful. The pillows were out of this world. The staff were so helpful - especially the gentleman who fixed our TV late on July 18. Also, the the breakfast buffet was a gastronomic delight for those of us who are used to a "cardboard" Continental breakfast! It will be a joy to have my second eye surgury on August 16th ...