Went on a football weekend. They didn't have my room ready, the key didn't work in the door multiple times because the keycard reader in the door had been neglected, the original room I was given was FILTHY (unmade bed, dirty soap/shampoo in shower, towels on floor), there was a 1-inch gap under the door of most rooms on 13th/15th floors- ...
I really like the lobby, it was very cool... the ballroom provided good space, I couldn't really find the pool (2nd floor). The lotion smelled really nice.
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You get what you pay for
By A Yahoo! Contributor, 08/14/06
The Knoxville Hilton makes up for the tired mass-produced features of an 80s building, with an ambiance on the part of the staff that is middle america meets the south. I have never been treated poorly, but often have to ask for things to be fixed. There is one bar that closes by midnight (or earlier), one restaurant with two levels of service, old ...
This is a great hotel. I don't usually rate things a 5 but we would definitely go back. The people were very nice... it's a big name hotel but they gave you that small town welcoming feeling. The location is great, attached to the airport and right off the highways. We were at the Smoky Mountains in no time. The rooms were clean, the pool ...
I was in heaven at the Hilton with the love of my life Thanksgiving weekend. Have to say the bed and the person I shared it with was my favorite!!!!!!!!!!!! The lobby is also a very funny place to bust one!!!! Hey sweetie. I love you!!!!!
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Great downtown hotel!
By A Yahoo! Contributor, 09/26/05
This hotel includes free wi-fi, a starbucks, martini bar, and great restaurant. The service is always friendly, and they are very familiar with how to deal with large groups.