I got in on Friday, the room was freezing, I called them but no body came after a whole hout, I called again, somebody came and they could not fix the heater. They brought me a very small space heater, the one we use to warmn up our feet,... then they moved me to a different room. I asked them to give me a wake up call at 7:30 am but I never got a ...

The new owner (in the last year) did not get the gambling license he applied for and is now using the hotel for his personal charity by providing bus loads of teenagers from the city to stay in the hotel and according to the staff, staying in the nicest rooms including the presidential suite. As a family of four we were given a small room with two ...

We stumbled upon "The Inn" by mistake. When we got there we were really happy with the place. Although it reminded us a little of "The Shining" since it's huge...it was very nice. The kids enjoyed themselves in the indoor pool. The only negative comment I have is that I had to call security due to some loud teenagers ...

I had been so excited to spend a few days with my family and friends at the INN .... What a nightmare it is like a haunted house. So big but so empty and creepy the staff is cold and not welcoming. The pool was very dirty. At dinner we had ants crawling on the table and even my son. We had stayed in room 214 and 216. They were connecting. My kids ...

The Poconos has a special place in my heart because as a child we had a summer home there. Big Bass Lake is where we learned to swim, play tennis and golf. As an adult, Pocono Manor was my favorite spot. I enjoy the spa and a little golf. The rest of my family plays golf much better than myself. Nevertheless, the Poconos is a beautiful place to visit. Very peaceful.