We showed up one night after 11:00 p.m. Got a room, GREAT service. Loved our room. It was cozy and river view. Bed was crazy comfortable. But more than anything: the staff gave us great recommendations. AND the bar - WOW. Excellent "we can make that happen for you" attitude not to mention the very, very, VERY best french fries EVER (and their entrees were very nice.) We absolutely would go back and have referred many.

First and foremost, the staffs lack of concern for the guests needs addressing -health and safety issues was sorely lacking There was fire code violation (admitting in a letter that the smoke alarm was not connected) where the patrons cound have died if there was a fire, is quite shocking and the room being unsafe due to the lock being broken on ...

For the price, very reasonable. Trolly cars were at times loud (if you had the windows open)as the train tracks run on the street right next to the hotel. On the other side was the river and it was pretty nice...those rooms ran at $160+...we paid $75.00 a night plus $15.00 a nite for parking. Rooms were very clean and the bed was not too soft. We ...

Not clean, noisey, tub did not drain, room was hot I felt that because I paid a lower rate I should be happy with the room I got.

It was a very pleasant stay for our family where we spent 7 nights at this hotel. Location is excellent; close to shops, restaurants, MAX, and Waterfront Park (for the July 4th fireworks). Yes, it's noisy sometimes and I wish the AC works better, but overall, the positives outweigh the negatives and I'll definitely come back and stay at this hotel again.

It was one of those trips where anything that could go wrong, did. Due to the construction going on in downtown Portland, and around our hotel, we spent nearly an hour driving in circles (we're persistent) before resorting to calling the hotel and receiving turn-by-turn directions.

Upon arrival we were informed that they had no room for us. ...

1. Noise
Downtown lightrail goes by right outside the window from 4:30 AM to 1:00 AM, every 2-5 minutes. Some blow horns, all feel like earthquack when they pass.

Poor sound-proof in room - You hear the TV from next-doors. Hear people talk from next room. Most horoble, you hear LOUDLY when they use flush toilet or take shower.

2. Bed
...

This hotel is right on the waterfront (Tom McCall Waterfront Park) and walking distance to tons of great shops and Portland Saturday Market. The rooms have huge pillows on the bed. We were able to put 4 people on the two beds, with one on the floor sleeping on a bed made of the extra pillows.

Rooms are a bit small but service is great, parking ...

i love the location and the retro feel of the hotel. great bar,breakfast and close to the riverwalk for early morning walks. the service is first class . i have stayed there three times and will continue as long as i travel to portland the one place i would retire to on the west coast.