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<< To The Helmsley Middletowne HotelThe Helmsley Middletowne Hotel - Reviews
Yahoo! User Reviews
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Great midtown location, small lobbyI'll have to agree with others that the place is in serious need of an update.
It has the smallest lobby area of any hotel I've ever been in.
This makes the free breakfast a feeding frenzy with guests piling up trays and heading back up to their rooms because there is nowhere to sit and eat. If you leave bags there, you better not be in a ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEW
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Never, ever again!The hotel staff were great, and the towels and bed were ok. That's about it. We were on the 16th floor (1604) and the carpet was filthy and had black stains over it; the curtains were frayed; the two chairs were dirty and very old. The sink in the bathroom was cracked in about 6 places and there was mold on the shower walls. Also, when we ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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So good for all my money!Nice, clean, lobby service is exellent, Its laying central on Manhatan. The staff were very helpful to us on our last day. Dislike ????? Cannot find anything.OVERALL
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Needs a bit of a make-overWe stayed at this hotel 17th-20th August 2007. The allocated room was large and had two kingsize beds for my husband, son and I. Bathroom had a good powerful shower and the towels were big and changed daily as well as daily bed make-up. On the downside I would have to say it definately needs a spruce up as the furniture, decor and general ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Good location, poor serviceWe were booked into a suite with two queen beds. Upon arrival, they put us in a suite with one king bed. It took two days, and dealing with 7 unhelpful front desk employees and managers to remedy their mistake. We had to pay additional money to get a rollout bed, despite this being the hotel's mistake. The bellman and housekeeping staff ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Never AgainThis hotel was the worst hotel I have ever stayed in. We had a one bedroom suite which was large, but no where near clean. The rooms were old, dingy and the carpet was filthy with stains. The beds and pillows were extremely uncomfortable. I left with a bruise on my hip from the springs that were poking thru the mattress.
We stayed for a ...SHOW FULL REVIEWOVERALL
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I Cant Wait To Go BackWhen I Went To Helmsley Hotel In Manhattan New York, I Got Out The Taxi And Said To My Self This Place Is Gonna Suck!!!But Dont Ever Judge Things By Their Looks See Thats Were I Made My Mistake,See Im Not From New York Or Anywere In The East Im From West Tampa,Florida A.K.A Da Derrty South,And It Was My First Time In The Big City And I Actually ...3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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Very Nice PlaceWe found the hotel clean, quiet and comfortable. It is old; however, the price was right, and the staff was super. Continental breakfast was good-- plenty of very large bagels and pastries.You did not find this review helpful.0 of 1 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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We may or may not come back.We were relocated from the RAdisson Hotel, because they did not keep my reseveration. So, my wife and I aaccidently lived in Helmsley Middletowne Hotel for just one night.
The Hotel is old, but at leaset it is clean. The clerk at the desk was friendly. The location is great. It's about three blocks from the Subway. If we want to save some budget, we may come back.You have found this review helpful.4 of 4 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue -
Will use if o other optionStaff were very nice but could not help us. We booked & paid for a quad room but when we got to the hotel we were informed that the Helmsley does not do quad rooms !!
The rooms were small & they offered to put in a rollaway bed in there for the teenagers which would have made the rooms even more congested.
Not a very comfortable stay for my guests who had travelled all the way from Australia.You did not find this review helpful.1 of 2 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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