I've rarely had a facial - like maybe once in 20 years?! I had gift card and used it for a facial this evening. It was magnificent!! Lots of unexpected and soothing effects were included that I'm not sure are included with a typical facial at a standard spa.
However, this is not your standard spa! There are special showers, great ...
Beautiful hotel. GREAT staff. Great food. GREAT staff. just as an example I was working out in the gym and a staff member went by. They returned about 1 minute later with a bottle of water for me to drink. Keep in mind there is a water fountain in the gym but he thought enough to bring me some water during my workout. That was just one of may proactive things the staff did to make my stay comfortable
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Outstanding
By A Yahoo! Contributor, 09/12/06
This lodge was not only beautiful with wonderful amenities, but it also provided the best and most courteous service of any hotel in which I have ever stayed. I would go back there in a heartbeat.
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Rude cashiers
By A Yahoo! Contributor, 06/07/06
My husband gave me the aroma therapy retreat for my birthday in March. I used it and it was very nice until I went to cash out. The cashier tried to charge me more than what it stated on the gift card. I understand prices may have gone up since then and she did end up giving it to me for the price stated on the card, but her attitude was very ...
Very courteous staff. Great location - right within the village of Pittsford. Extremely comfortable upscale rooms. Note: each room has a door bell ; feels like coming home.
Staying in Rochester? Want the best? This is a no-brainer: Stay at The Del Monte Lodge. And do it quick before the rest of the world finds out, and before the owners realize they could easily raise the room rate by 25%! Everything here is 5-star, especially the staff- incredibly professional, but warm, friendly and helpful, as well. Their ...
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Top of the Pile
By A Yahoo! Contributor, 09/18/05
Honestly, It's no Ritz. But frankly, you'd rather stay here. I've been to the Ritz on Place Vendome several times. I've been to every Mandarin Oriental in the world more times than I can count; and I can tell you without a doubt that this hotel is by far one of best I've seen in terms of service. With respect to the area, you ...
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Lovely location
By A Yahoo! Contributor, 09/15/05
Located in Pittsford, NY, a charming small town outside of Rochester, NY, on the Eric Canal footpath. We walked along the Canal path, fed the ducks, shopped and ate at the quaint shopping area. It is also near a large Wegmans and Tastings Restaurant. This is a very clean, boutique hotel with spa.
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Paradise Found
By A Yahoo! Contributor, 06/01/05
This is a wonderful hotel, very luxurious, good location and nice staff..I will definately return