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Embassy Suites Kansas City - Plaza - Reviews
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  • Perfect stay...
    By Whazup, 08/13/09
    Maybe I had the luck of the draw, but the hotel was very nice. Rooms extremely clean, very nice and helpful staff. Breakfast was one of the best complimentary breakfast's I have ever had. Enjoyed the "Happy Hour". I would definately stay again
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  • We will never,ever go back.
    By A Yahoo! Contributor, 06/24/09
    The apperance of the hotel was nice,thats about the end of the positive.
    We arrived on a Thursday night to stay the weekend with ouor teenage children,our room was never cleaned even after we left a note at the desk to have it cleaned.Saturday we had to ask four times for towels,they moved us into a clean room the night before and as I said the ...
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  • If you're "BLACK" expect to be "ATTACKED"
    By G, 03/19/09
    My family has stayed at this hotel on several occasions reson being 2 rooms and a pool. We cannot help but notice that on each and every stay we are treated like 3rd class citizens. Our keys have been deactivated during our stay on more than one occasion. The staff always treats us different at check-in than their other "Patrons". The ...
    3 of 5 Yahoo! Users found this review helpful
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  • This is from experience
    By A Yahoo! Contributor, 01/09/08
    I have stayed at this hotel 2 times and both times I had to ask for at least part of my money back. The first time I stayed there I was part of a pub crawl and so when the room was 80 degrees in the middle of summer I thought that it was somewhat normal, but then when I couldn't adjust my own air it started to bother me. They sent a repair ...
    4 of 4 Yahoo! Users found this review helpful
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  • Just not what I expected
    By TH, 12/07/07
    We stayed at this hotel for 9 nights and it was not good. The staff was nice enough and tried to correct problems, but they were problems that never should have happened.
    We were in the area for surgery. The day of the surgery, we were informed we would have to leave our room for repairs. (some of the outlets didn't work) I gave them the ...
    2 of 2 Yahoo! Users found this review helpful
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  • What a Nightmare!
    By Rob, 11/25/07
    We are easy to please...honest, but our recent stay at this hotel was insane. We booked 2 nights at a premium rate. They control the heat, not you. We woke up first night and it was an inferno..we all were dripping wet. Called and they said they are on a "two pipe system..open your window" Hard to do if you are the one sleeping next ...
    4 of 4 Yahoo! Users found this review helpful
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  • Best Breakfast Anywhere!
    By A Yahoo! Contributor, 08/26/07
    When you can order an 3 egg omelet to order anyway you like it.. Umm Umm.. Best Hotel breakfast I've ever had.Had bacon and sausage,Juices and sweet deserts..Never been so spoiled.. Would come back everytime! Highly recommend this place.. thanks VF
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  • Great place to stay.
    By Edrow, 06/25/07
    Ive stayed here numerous times for 6 or 7 years now. I travel 5 or 6 time monthly some hotel are ok but this is a great hotel. It is an older hotel but is kept very very well. I like the older feel, but yet it is maintained like its new. Everytime I come back there is something new, like new chairs in the lobby, or a fresh paint job on the ...
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  • Great location/Clean hotel!
    By A Yahoo! Contributor, 06/14/07
    Everyone was very friendly from our check-in to our check-out. The rooms are nicely decorated and very clean. The complimentary cocktail @ the cocktail hr was a nice touch and the complimentary breakfast buffet had a tasty selection from which to choose. This well-maintained hotel is in the middle of historic Westport and the beautiful Country Club Plaza. We spent our 34th Anniversary there and look forward to visiting again!
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  • What a disappointment
    By A Yahoo! Contributor, 03/19/06
    We stayed on St. Patricks day weekend on my brother in laws recomendation. Had we known what we know now, we never would have stated. We plan to warn others.
    We spent $355.00 and had a terrrible time. At the time of our arrival, I spent 45 minutes trying to find a parking spot. I had to ask for our money back before I could get an ...
    3 of 6 Yahoo! Users found this review helpful
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