terrible management...employees filed law suit.management took tips!..service is unprofessional...Restaurant Manager drunk at the bar Told by bartender he was too loud after five beers...response "soo what" No class operation would not go back
OVERALL
Service
Cleanliness
Location
Value
Outstanding
By A Yahoo! Contributor, 05/21/09
Beautiful place, outstanding staff, an oasis in the stressful, rushed, Northeast. I felt as though I had left the US and was in a different country - a shangri-la. One of the best experiences I have ever had in New England.
We have stayed here several times and will only stay here while visiting our son at Williams College. Have stayed at other establishments and this place puts them to shame. The cleaniness, the courteous staff, the comfortable beds and large bathrooms are just a few of the great amenities that we look forward to each time. Wait staff in the lounge and restaurant make you feel like home...A definite try.
1 of 1 Yahoo! Users found this review helpful
OVERALL
We'll go again. the best!!!!!!
By A Yahoo! Contributor, 12/30/07
My husband and I recently spent the Christmas weekend at the Orchards, what a delightful experience, from checkin to checkout was simply wonderful, professional but very friendly and absolute attention to detail from the sleeping areas to the dinner areas, very clean linens, beautiful and generous amounts of everything, can't say enough about ...
My daughter had her wedding at The Orchards in 2002....It was an elegant wedding....We paid for a suite for her and her husband for they would be traveling to Lake Tahoe...the rooms were beautiful. I have eaten there on several occasions.....the dining was succulent....the atmosphere was wonderful...I am so disappointed that the new owners found ...