I want to first say, the staff at the hotel is great. They were all very pleasant and service oriented. The food in the diner is great as well and the room service is FAST! The location of the motel is also very convenient and close to shopping, restaurants, etc. If you are staying for 1 night and want someplace inexpensive, this isn't a ...

I really like this place. It's so close to the mall and I could walk to the mall everyday if I wanted to!!!! This place makes me happy. Target, Hyvee, and Steinmart are right next door. My favorite mexican fast food joint, Chipotle's, is within walking distance!!!! There is a really good rennovation project going on at this hotel. This hotel is going to be the next big thing to happen!

I would go back, definitely. The bar was classy and comfortable. Homemade food served at the diner. The diner's been around West Des Moines for a long time, so it's considered a classic! The shopping mall was so close I could walk there. Great rennovation plan currently happening. Can't wait to go back next year!!!

pool was a little cold. whirlpool was the same temp as the pool. the floors were dirty. no towels in the pool area. the food was all over the pool area. a/c wasn't in good working order. the wallpaper was peeling. the bathroom had mildew. the chairs had water stains. towels were in the bathroom were threadbare. i wouldn't stay here again.

My husband,daughter, two grandsons age 4 and 5 and myself were planning on staying there two nights. There was an incident that happened in the swimming pool which my grandsons were in the pool at the time, which was very dangerous as they could have got hurt. My husband went to the front office and complained about what happened and the person ...

Things that I disliked:
1) Lock to the back door of room broken, had to use a pliers to lock door.
2) Curtain for back door broken
3) Light broken in room
4) Exhaust fan in bathroom sounded like it was going to fall apart
5) Pool was not operational
6) Work crew from Union Pacific railroad staying at hotel and were making noise all night long. Complained to front desk but problem continued.

We went as a senior softball team. The staff treated us very well. They altered the breakfast schedule to make sure the 3 teams that were staying there had time to eat before games.
The rooms were clean, comfortable, and pretty spacious.

My stay at Valley West Inn was absolutley delightfull. The staff was some of the nicest people I've ever met. They consistantly made sure I had was I need. It was a very clean enviroment. Since I have children it is good to feel same when you are staying somewhere. I wouldn't think twice about coming back to this hotel.